You can use CleverTap to send targeted messages through Push, In-App, or Email to users who have engaged with specific content, such as a class, routine, course, or challenge. Follow the steps below to create a campaign targeting these users.
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Step 1: Start a New Campaign
Go to your CleverTap dashboard and click Campaigns from the left-hand menu.
Click + New Campaign and select the channel you want to use: Push Notification, In-App Message, or Email.
Step 2: Choose the Targeting Type
In the Start Here section, select Past Behavior. This allows you to target users based on actions they have taken in the app.
Step 3: Target Users Who Have Done a Class or Routine
In the Who section, choose Target Segment and select Who have done All (AND) of these events.
Select Event Name = Content Started.
Click + Filter, then select Event Property > Name.
Enter the class or routine name you want to target.
Click Calculate on the right to see how many users match your criteria.
TIP⚡️ You can select the timeframe in the event to see when the users did this class or routine
Target people who have done a course or challenge
To select people who have done a course or challenge, select the following under Who > Target Segment:
In the Who section, choose Target Segment and select Who have done All (AND) of these events.
Select Event Name = Course Progress.
Click + Filter, then select Event Property > Name.
Enter the course or challenge name you want to target.
Click Calculate to see how many users have started that course or challenge.
OPTIONAL: Contact users who have completed a specific day
You can select to message only users who have completed certain number of days of the challenge progress. To do this :
Target based on event:
Event name: "Course Progress"
Event Property: Name: Select name of the course
Event Property: Day: enter day number + condition
TIP⚡️ You can select the timeframe in the event to see when the users did this class or routine