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[Clevertap] How to contact people who have done a class, routine, challenge or course

You can send push, email or in app message

Sunny Dulay avatar
Written by Sunny Dulay
Updated over 6 months ago

Below are the instructions to contact people via Push or Email to only people that have done specific content in the app.

Video of this

Prep

  1. Go to Clevertap > Campaign and start new campaign. Select either push, in app or email

2. Under Start here > select "Past behavior..." option

Target people who have done a class or routine:

To select people who have done a class or routine select the following under Who > Target Segment:

  1. Select "Who have done All (AND) of these events

  2. Select Event name = "Content Started"

  3. Click + Filter and select Event Property > Name

  4. Enter the class or routine name for the Event Property > Name

5. Hit calculate on the right after you have selected to see how many users did the class/routine

TIP⚡️ You can select the timeframe in the event to see when the users did this class or routine


Target people who have done a course or challenge

To select people who have done a course or challenge select the following under Who > Target Segment:

  1. Select "Who have done All (AND) of these events

  2. Select Event name = "Course Progress"

  3. Click + Filter and select Event Property > Name

  4. Enter the class or routine name for the Event Property > Name

5. Hit calculate on the right after you have selected to see how many users have at least started the given course

OPTIONAL: Contact users who have completed a specific day

You can select to message only users who have completed certain number of days of the challenge progress. To do this :

  1. Target based on event:

    1. Event name: "Course Progress"

    2. Event Property: Name: Select name of the course

    3. Event Property: Day: enter day number + condition

TIP⚡️ You can select the timeframe in the event to see when the users did this class or routine

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