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Clevertap Overview

Sunny Dulay avatar
Written by Sunny Dulay
Updated over 2 weeks ago

What is Clevertap and How It Works

CleverTap is an add-on premium user engagement and analytics tool designed to help you grow your app by boosting retention, reducing churn, and increasing conversions. Clevertap comes natively integrated with your Breakthrough app but needs to be activated.

To turn on Clevertap email partner@breakthroughapps.io or use the chat button to get started

What you can use Clevertap for with your app

  • Sending automated email, push notifications, and in-app messages

  • Tracking user behavior, feature engagement, and drop-off points

  • Running custom journeys for onboarding, upsells, re-engagement, and more

  • Viewing conversion funnels and churn signals

  • Delivering a personalized app experience that increases lifetime value

  • Understand churn patterns and identify opportunities to improve retention

  • Track detailed user activity such as:

    1. App opens

    2. Content views

    3. Challenge completions

    4. Subscription changes

    5. Streak milestones

    6. App uninstalls


What you get with Clevertap

To ensure a seamless setup, our team handles the complete technical integration and onboarding process. Here is what’s included:

• 📲Integration with iOS, Android, and Web

• 📦 Setup of 20+ prebuilt user journeys

• 📬 Email warm-up & deliverability setup

• 📊 Analytics dashboards (engagement, churn, feature usage)

• 🔁 Import of existing users from your ESP (including all tags)

• 📚 Documentation & guidance to build your own campaigns


Pricing Overview (Includes Emails + Push + In-App)

🤓 MAU = Monthly Active Users aka unique people using the app each month

Tier Name

MAU Range

Monthly Price

Root - Tier 0

0 - 1000

$99

Starter - Tier1

1000 – 2,500

$149

Growth - Tier2

2,501 – 5,000

$229

Momentum - Tier3

5,001 – 10,000

$399

Expansion - Tier 4

10,000 - 15, 000

$559

Scaling - Tier5

10,001 – 20,000

$729

Pro / Enterprise

20,001+

Custom

One-Time Setup Fee

To get started, there is a one-time setup fee for technical implementation, journey configuration, and onboarding support.

Setup Fee: $250

Overage Details

  • All tiers include a 10% MAU buffer before you’re required to upgrade

  • Additional emails over your included limit are billed at $0.00096/email

  • If you exceed your MAU buffer and don’t upgrade, each extra MAU is billed at $0.035 — this includes:

How We Charge MAUs

MAUs = users who actively open or engage with your app in a 30-day period

We do not charge based on total app downloads or registered users.

Note: Your first month will be prorated depending on when the setup is completed.


To turn on Clevertap email partner@breakthroughapps.io or use the chat button to get started

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