Cancel Saver is a feature designed to reduce app cancelations in two ways:
1. Understanding why users are wanting to cancel
2. Offering users a discount
When users select the option to cancel in-app, they'll provide some information on why they're canceling & we'll now be able to offer an automatic discount to try and retain the user.
Here's an example of the flow a user would see when selecting the option to cancel their subscription in-app.
To set this feature up, visit the partner portal here.
In the portal, on the lefthand side under Configuration > App Paywall > Cancel Saver and set your preferences/enable the feature.
If you have any questions/need any help, email us at partner@breakthroughapps.io!