Occasionally, technical hiccups can prevent workouts from loading or cause the app to behave unexpectedly. The good news is most issues can be fixed in just a few quick steps. Follow the tips below to get back on track:
Update your app – We regularly release updates to improve performance. Check your mobile app store for the latest version.
Sync your app – Swipe down on the homepage to refresh.
Refresh the app – Close the app completely, then reopen it.
Log out and log back in – This can also refresh your account data.
Reinstall the app – Delete it from your device, then reinstall it from your mobile app store in case the initial download failed.
Contact Support – If issues persist, email us at support@bridgeathletic.com.
Having trouble with the Web Platform? This article will show you how to clear your cache.