Important Note: Business Hub management can only be done on the web and is not supported on Mobile.
Before getting started, you'll need to connect a Stripe Express account to accept payments in Bridge. This allows you to link subscriptions or one-time charges to a Product Page, or manually charge clients securely.
In this article, you’ll learn how to:
Access payments in Bridge
Connect your bank account or debit card
Understand fees and payouts
Accessing Payments
You can access the Business Hub in two ways:
From your home screen by clicking Business Hub in the top right corner of the Homepage.
Open the settings dropdown (click your name) and select Business Hub.
Bridge Tip: All admins in your organization can access payments. However, only one bank account can be connected per organization.
Connecting Your Bank Account or Debit Card
Bridge uses Stripe to process payments. All financial information you provide is securely stored in Stripe. Learn more about Stripe’s security here.
To set up payments:
Click Set Up Payments
Choose to create a new Stripe account or connect an existing one
Follow the prompts to add your bank account or debit card
Wait up to 48 hours for Stripe to review and approve your account
You can check your account status anytime in the Payments tab.
FAQs
Why does Stripe ask for so much information?
Stripe requires verification of your identity and business details to ensure safe and legal transactions.
What if Stripe requests more information?
You may see a message that additional information is needed before approval. Stripe manages this process — please provide the requested details.
Learn more about Stripe’s approval process.
Payouts
Once your account is approved, you can transfer your balance to your connected debit card or bank account.
Daily Payout: Automatic, free, minimum balance of $0.25
Instant Payout: Manual, 1% Stripe fee, minimum balance of $0.50
Funds usually arrive within 5 business days. Learn more about Stripe payouts.
Fees
BridgeAthletic does not charge any additional fees for payments. All processing fees are handled directly through Stripe:
Domestic cards: 2.9% + $0.30 per transaction
International cards: 2.9% + $0.30 + 1% per transaction
See the full pricing breakdown on Stripe’s pricing page.
Example: Charge with Fees (Domestic Card)
You charge $10
Stripe fee = $0.59 (2.9% + $0.30)
Net amount you receive = $9.41
Example: Refund with Fees
You refund $10
Your organization returns $10 ($9.41 received + $0.59 Stripe fee)
Client receives $10
Learn more about refunds in Stripe.
If you have questions, reach out to us at support@bridgeathletic.com