In this article, we will walk through how set up a Stripe Express account in the Bridge dashboard.
A Stripe account must be connected to the Bridge dashboard in order to connect a subscription or one-time payment to a Product Page or to manually charge clients.
Table of Contents:
Getting Set-Up:
Fees:
Access to Payments
There are a few ways to access payments:
On your home screen by clicking "Online Store & Payments" in the top right corner of the screen
From any other screen, you can access it from your settings drop down. Click on your name and then select "Online Store & Payment" from the drop down.
Note: All admins in an organization will have access to payments. However, only ONE bank account can be connected per organization.
Adding your Bank Account and Credit Card Information
We partnered with Stripe to ensure a secure payment system. All of the information added during this step is securely stored in Stripe. BridgeAthletic does not have access to any of this information. Read more here: https://stripe.com/docs/security
How to get set up:
Click "Set up Payments" to create a new Stripe account or connect an existing account.
Go through the flow to connect either a bank account or debit card to Stripe.
When you are done with this step, it can take up to 48 hours for Stripe to approve your account. Please check back on the payments tab in Bridge to check the status of your account.
FAQ: Why are they asking so many questions?
Stripe needs to ensure correct and legal use of their payment system, which is why you will need to enter in information such as your address and information about your business.
FAQ: Why is more information requested?
You may see that your account was not yet accepted because you need to add additional information (see screenshot below). Again, Stripe manages this process to safely and securely set up your account to handle transactions. Please update any information as needed.
Learn more about the Stripe Approval Process here: https://support.stripe.com/questions/new-stripe-account-approval-process
Payouts:
Payouts is the process of cashing out your balance to your debit card. You can do this whenever your balance on the overview tab is greater than 25 or 50 cents, depending on your payout option. The payout will be credited within 5 business days.
Read more about payouts here: https://stripe.com/docs/payouts.
Below are your payout options:
Daily payout: Auto payout, free for the user, minimum of 25 cents.
Instant Payout: Manual payout, 1% Stripe processing fee, a minimum of 50 cents.
Processing Fees:
We want to help you monetize and grow your business using our payments system. For that reason, BridgeAthletic will not be charging any fees.
All fees are handled solely through Stripe. This processing fee will vary depending on if you are using a domestic or international credit card.
Read more about Processing Fees here: https://stripe.com/pricing
Stripe Processing Fee (Domestic Cards) : 2.9% + 30¢
Stripe Processing Fee (International Cards) : 2.9% + 30¢ + 1%
Bridge Fees: 0%.
Example of Charge with Fees (Domestic):
Make a charge of $10
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Stripe fee = 2.9% + $0.30 = $0.59 (for US cards)
Bridge receives = $0
Your Organization receives = $10 - $0.59 = $9.41
Example of Refund with Fees:
Refund the $10 charge
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Your Org returns $9.41 + $0.59 = $10 (the received amount + the initial Stripe fee)
User receives = $10
Read more about refunds here: https://stripe.com/docs/refunds
If you have any questions please reach out to us at support@bridgeathletic.com