The Member Management dashboard provides you with a centralized tool to efficiently manage client access and program assignments. You can monitor program and subscription status, perform bulk actions like assigning training or deactivating users, and keep all your clients organized in one location.
This article covers:
How to Access Member Management
The Member Management dashboard is located within your Business Hub. To access this dashboard, you must have Stripe Connect enabled for your account. The Business Hub specifically supports Stripe Express accounts.
Bridge Tip: All members in your organization will appear in this dashboard, not just clients from the Business Hub, making it easier to manage programs and active subscriptions.
Key Features Overview
The Member Management dashboard centralizes all client management tasks in one hub. You can use the filters in the left panel to streamline your management processes and focus on specific client groups or statuses.
Managing Client Programs
Program Assignment and Tracking
The dashboard displays comprehensive program information, allowing you to track which clients have active training assignments and when their programs are scheduled to end.
Program Status:
Playlist programs: Status shows as "started" since there's no set end date
Calendar programs: Both start date and end date will appear
You can easily see all clients with active programs and view end dates for calendar-assigned programs. To access this information:
Navigate to the Member Management dashboard
Hover over the program name for each athlete to see detailed information
Subscription Management
Monitor Client Subscription Status
You can quickly check each client's subscription status. The dashboard shows if a subscription is:
Active: Client has full access to assigned programs
Trialing: Client is in a trial period
Ending Soon: Subscription will expire shortly
Canceled: Subscription has been terminated
No Subscription: Client has no active subscription associated with their account
This visibility helps you proactively manage client access to purchased programs and address any subscription issues before they impact training.
Bulk Actions
Bulk Remove Function
You can efficiently remove multiple clients and complete programs simultaneously:
Select the athletes using the checkboxes on the left side of each row
Click the bulk actions option that appears in the top right corner
Choose your desired action from the dropdown menu
Bridge Tip: These same actions can be performed on individual clients by clicking the three dots on the far right of each client row.
Individual Client Management
For single client actions, use the individual management options available through the three-dot menu next to each client's name. This provides the same functionality as bulk actions but for specific clients.
Important: Individuals who purchase products will be counted toward the allotted athlete seats.
Please reach out to us if you have any questions at support@bridgeathletic.com