Before you can begin document sending for your students, you will need to complete the Counselor Profile. If this form is not completed, you will not be able to submit any Common App forms for the students.
If your school is using the Common App integration, students should NOT invite their Counselors through Common App. School counselors do not need to create a Common App Counselor account, so there's no need for school counselors to pair accounts.
The pairing is only for students. By default, students' BridgeU Advisor will be automatically assigned as their Common App Counselor.
How to Complete the Counselor Profile
Step 1: From the Documents page, click on the name of the student you are working with and click on the Send Common App Forms button.
Step 2: Click on the Open Counselor Profile button to begin, You will be prompted to fill in the Counselor Profile which contains counselor-related questions. You will only need to complete this form once, and the answers will apply to all of that student's respective forms.
Step 3: Once you click the pink Confirm button, you will be redirected back to the Common App overlay, where the Counselor Profile status will now show Confirmed and the status bubble is green.
If you need to update any answers at a later time, the change will apply to all Common App forms, meaning, you do not need to go into individual forms to update the information.
Remember that if you change any details in your school-wide School Details or your School Profile, you may have to reconfirm your Counselor profile details
If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.
Don't forget to check out our Document Sending Tips for the 2025-2026 season!
You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.