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Sending Documents via Parchment

Follow the steps below on how you can upload and send documents via Parchment on the Documents > Document Sending page.

Note: In order to be able to send a document via Parchment, the university must accept documents via Parchment e-delivery and the student must add the university to their application list with the application status Application started or Application sent as well as the application route as Direct to university or Other. Additionally, for alumni, ensure that a BridgeU account is created with the correct graduation year. If the alumni transferred out before graduating from your school, set the graduation year to reflect when they graduated from another institution.

Step 1: Navigate to Documents, search for the student, and either click the student's name or select the arrow (>) icon on the right side of the row to open the student's Applications and Documents page.

The Deadline view is toggled on by default so you will see students listed in order of upcoming deadline date first. Toggle off if you prefer to view students in alphabetical order instead. This process also applies to alumni accounts, provided they are set up correctly with the appropriate graduation year and application year.

Step 2: Click the Add document button on the student's page.


Step 3: You will need to individually add the student’s documents into the Documents locker on the document sending overlay. Please ensure that you are selecting the appropriate Document Type and that the files you are uploading are not encrypted and is less than 2MB in size.

For best practice, we recommend that you give each document a distinctive name so you can easily locate the file during the document sending process.

Step 4: Select the Parchment tab on the right side of the student's page.


Step 5: In the Parchment tab, select the checkbox next to each document you would like to send.

Once you have selected all required documents, click Send documents.


Step 6: A Send documents window will open displaying the student's eligible universities and colleges.

Select the university or colleges you would like to send the document(s) to, then click Send.


Review your selections and click Confirm to send the documents via Parchment.


Step 7: The document bubble(s) will turn green when it has successfully been delivered. If the university does not accept Parchment, consider alternative methods such as mailing physical transcripts or uploading them through the university's application portal.


Next: You can learn more about how to track documents that were sent via Parchment and specific tracking information for alumni submissions, ensuring their documents are successfully delivered.

If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.

You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.


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