If this content does not match what you see in your account, you may be on our legacy billing platform.
Brightwheel's Billing tool is here to make sure that providers get paid on time, with minimal time and effort. The Billing Dashboard helps admins achieve just that, by providing admins with a snapshot of where their cash flows stand and by flagging accounts that need their attention most.
Disclaimer: The At a Glance tab cannot be filtered by status and will give you an overview of every single student added to your program's account regardless of status.
Table of Contents
Recently Posted Transactions
There are two charts at the top of the graph:
Open Invoices as of today: shows all unpaid, partially paid, and past due invoices as of today
Payments in last 35 days: shows all processed payments, offline (cash, check) or online (paid via ACH or credit card) in the last 35 days. Pending payments will not appear in this view but will be visible in the Billing Summary Report and in the student's 'All Transactions' tab.
Billing Activity Feed
This is where admins can see key activities that have occurred within the past 35 days. The goal is to immediately and obviously surface recent actions that may require attention or action from the admin.
There are a few types of notable activities that will surface here:
Deposit: goes to the Deposit report where an admin can view deposit details within the browser or can download or email the report as either a PDF or CSV file.
Autopay turned on or off: goes to the relevant student’s billing profile. Specifically, the Account Details which has the information on payers, payment methods, and autopay settings.
Failed payment: goes to the relevant student’s billing profile. Specifically, to their All Transactions > Credits & payments tab
Disputed payment: goes to the relevant student’s billing profile. Specifically, to their All Transactions > Credits & payments tab
Unpaid and Payments
The table at the bottom of the dashboard shows unpaid invoices and recent payments.
On the Unpaid tab, all students with unpaid or partially paid invoices as of the current date will be visible. The student's past due invoice amount; their posted but not yet due amount; any available credits/overpayments; and the current account balance.
By clicking the Actions drop-down menu on the relevant row, admins can:
On the Payments tab, all payments from the last 35 days and the associated payment status will be visible. The most recent payments will be displayed first. The payment statuses that may be seen for offline payments are Paid and Voided and the statuses for online payments can be Paid (not deposited), Pending, Failed, Refunded, or Disputed.
By clicking the Actions drop-down menu on the payment row, admins can take the following actions:
For Online payments: View/Edit
For Offline payments: View/Edit and Void payment