Brightwheel Help Center

Billing

Never chase a payment with the best billing platform in early childhood education

3 reasons to use brightwheel billing features

Protect against early withdrawals with tuition insurance

Resource directory for brightwheel Billing

Quickstart guide to set up Billing

Save program rates & charges for quick invoicing

Create your first billing plan

Add a deposit account for payouts (U.S. providers 🇺🇸)

Add a deposit account for payouts (Canada providers 🇨🇦)

Customize your billing experience in settings

Invite families to pay with brightwheel

Move existing tuition balances to brightwheel

Create billing plans

Create a one-time charge

Bill families based on attendance

Create and share your program Tuition Agreement

Additional Tuition Agreement templates

Send payment reminders

Apply tuition discounts

Manage billing plans_{4 articles}

Manage individual invoices_{4 articles}

FAQs_{2 articles}

Payments & deposits

How payments in brightwheel work

Understand the guardian billing experience

Gain a holistic view of your program's billing activity

Understand payment deposit timing

Deposit a check

Log payments made outside of brightwheel via cash, check or third party

Manage payments_{3 articles}

Manage student payers

Understanding the Primary Payer

Understanding autopay & FAQs (for providers)

Manage program autopay settings (for providers)

Correct account balances

Refund a payment

How credits work and when to issue them

Manage credits_{3 articles}

Fix payment issues

Charge late payment fees

Resolve failed payments

Disputed charges _{4 articles}

Billing account management

Manage your billing notifications

Update your program deposit account

Receive weekly emails previewing upcoming invoices

Manage program rates

Reporting & statements

Overview of Billing reports

View billing statements (for providers)

Tips for tailoring billing reports with Google Sheets

Reports_{10 articles}

Subsidy tracking

Get started with tracking subsidies

Add subsidy agencies

Create billing plans and charges for subsidy agencies

Log subsidy payments

Edit or remove agencies

Gain a holistic view of your subsidy agencies

Best practices and FAQs

How to navigate student billing profiles

QuickBooks Compatibility Guide

Why was money withdrawn from my account or a deposit was less than I expected?

How do I clear unpaid balances (bad debt) if a student leaves?

How do I transfer a payment from one student profile to another?

Program finance management

Expense tracking_{4 articles}