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Connecting a printer

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Written by Duncan Di Biase
Updated over 3 months ago

Get Ready to Print

Whether you’re going wired or wireless, we’ll have your printer online in no time—just follow these steps.


Connecting via Ethernet

  1. Plug & Play

    • Use a CAT5e/CAT6 Ethernet cable to connect your printer’s LAN port directly into any port on the back of your Eero router.

  2. Power On & Auto-Detect

    • Turn on your printer and let it boot up. Most modern printers will automatically detect the wired network and show an IP address on their display.

  3. Install Printer on Your Device

    • On your computer, go to Printers & Scanners (Windows) or Printers & Scanners (macOS), click Add Printer, and select your printer from the list.

Tip: A wired connection is rock-solid—ideal for high-volume or high-resolution printing.


Connecting Wirelessly

  1. Check WPA2 Support

    • Your printer must support WPA2 encryption. If it only uses WEP, WPA or WPA2-TKIP, you’ll need a firmware or driver update—search your printer’s model and “WPA2 driver update” to find the latest.

  2. Clear Old Network Settings

    • In the printer’s menu, find Network Settings → Wireless → Forget Network (or similar) to wipe any previous Wi-Fi profiles.

  3. Join Your Eero Network

    • On the printer, select your Brillband Wi-Fi SSID from the list, enter your Wi-Fi password, and confirm.

    • Wait for the “Connected” or Wi-Fi icon to appear on the printer’s display.

  4. Install Printer on Your Device

    • As with Ethernet, head to Printers & Scanners, click Add Printer, and choose your wireless printer.

Heads-up: Eero doesn’t support WPS for security reasons—so manual setup is the way to go.


Troubleshooting Tips

  • Printer Won’t See the Network?
    – Ensure your printer is within range of the Eero (ideally in the same room during setup).
    – Double-check the SSID and password—remember they’re case-sensitive.

  • IP Address Not Showing?
    – Print a network configuration page from your printer’s menu to see its current IP.
    – If it’s blank, try another Ethernet port or reboot both printer and Eero.

  • Slow Print Speeds Over Wi-Fi?
    – For large print jobs, switch to a wired connection for the fastest transfers.

With these steps, your printer should be ready to roll—happy printing!

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