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Device won't connect to WiFi

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Written by Duncan Di Biase
Updated over 3 months ago

Device Not Connecting to WiFi? Try These Easy Steps

If you're experiencing trouble connecting a single device to your WiFi, follow these simple troubleshooting steps:

1. Restart Your Device

Often, simply restarting your device resolves connection issues:

  • Switch your device off completely.

  • Wait around 30 seconds.

  • Turn the device back on.

2. Forget and Reconnect to WiFi Network

Sometimes a fresh connection helps:

  • Go to your device’s WiFi settings.

  • Select your WiFi network and choose "Forget this Network."

  • Reconnect by selecting your network again and re-entering your password.

3. Confirm WiFi is Active

Ensure your WiFi router is active and broadcasting:

  • Check if other devices can connect without issues.

  • Restart your router by unplugging it, waiting 30 seconds, then plugging it back in.

4. Check Device WiFi Settings

Ensure your device’s WiFi is turned on and airplane mode is off.

5. Update Your Device

Ensure your device's software or firmware is up to date, as outdated software may cause connection issues.

6. Test Device Near the Router

Move closer to your router to eliminate signal strength as the issue.


Still Not Working?

If the above steps don't resolve the issue, your device might have a specific fault or compatibility problem.

We recommend contacting your device manufacturer directly for further assistance.

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