When conditions change or clients need flexibility, you can reschedule a trip in Brindlechute without canceling the booking. Depending on your situation, you can notify the client automatically or save the change without sending anything.
This guide emphasizes how to manage bookings and scheduled payments discreetly, ensuring client notifications are only sent when necessary.
You can reschedule a trip from a desktop or mobile browser. The mobile steps are below.
Step 1: Open the Booking
From Bookings — click Bookings in the left sidebar, click the booking to open it, then click Edit (top right).
From the Trip calendar — click Trip calendar in the left sidebar, click the trip, click Manage booking in the pop-up, then click Edit (top right).
Step 2: Change the Trip Date
Select the date field and choose the new trip date.
Click Save in the top right corner of the page.
In the Review changes before saving window, check the new date and the price change, then click Confirm and Save.
Step 3: Choose Whether to Notify the Client
When the Confirm update to booking window appears, you have two options:
To notify the client — click Send An Invoice or Send Invoice to email them an updated invoice automatically.
To save without notification — click the X in the top right corner to dismiss the window. Your changes are saved and nothing is sent to the client.
Reschedule a Trip on a Mobile Browser
On the Trip Calendar, tap the trip date to see that day's trips.
Tap the trip.
Tap Manage Booking.
Tap the menu button in the bottom-left corner of the screen, then tap Edit.
Under Experiences, tap the underlined date next to Dates and choose the new trip date.
Tap Save at the bottom of the screen.
In the Review changes before saving window, check the new date, then tap Confirm and Save to apply the change.
If the booking has a scheduled payment
Editing the trip date may affect the remaining balance due date. If you see an Update Scheduled Payment option:
Click Update Scheduled Payment.
Click Update to adjust the payment date.
This updates the schedule only — no notification is sent to the client.
Additional Tips and Considerations
Always double-check the updated booking details and payment schedules to ensure accuracy before saving changes.
If you are unsure about the impact of a change, consult the Brindlechute support documentation or contact customer support for assistance.