When to Use:
If the booking isn't changing, but you still need to charge a fee (e.g. someone no-showed or canceled within a penalty window), you can add an add-on charge to them.
Steps:
Go to the Add-Ons section and create a new one (e.g., "cancellation fee" or "no-show fee").
Return to the booking and click Edit Booking.
Add the new-ad on and set the fee amount.
Save changes.
Choose to:
Send an updated invoice, or
Charge the card on file, if you have authorization.
Example:
A guest bails morning-of. The trip goes on, but they charge a $250 cancellation fee by adding an add-on and billing the saved card.