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Managing experience documents: licenses, permits, and compliance forms

If licenses, permits, or compliance docs don’t appear in your experience setup, contact Brindlechute Support to add them to your org.

When editing an experience, you’ll see a Documents section where you can add items such as licenses, park passes, or additional client compliancy forms. These documents ensure your trips meet the right standards and requirements.

If you click the dropdown and don’t see the document you need:

  1. Pause and check – Outfitters cannot upload or hyperlink documents into experiences on their own.

  2. Reach out to Brindlechute Support – Our team will either:

    • Confirm if the document already exists and guide you through selecting it, or

    • Add the needed file to your account so you can assign it properly.

All documents must be added and enabled by Brindlechute so they are tied to your Brindlechute org setup.

Why this matters: Having the right documents—like permits, passes, or compliance forms—linked upfront avoids booking issues and keeps your trips compliant.

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