Accessing Payment Settings
From your Admin Panel, click your organization name in the top left (top right on mobile).
Select Payment Settings.
This section manages Stripe setup and guide payout preferences.
Stripe and ACH Setup
Stripe and ACH setup are required and usually completed during or before your initial onboarding meeting.
Follow the prompts to connect your Stripe account for online payments.
Under ACH Setup, connect your bank for direct transfers.
These must be active before configuring guide pay.
Guide Payout Configuration
The main function of Payment Settings is to control how and when guides are paid.
Payout Toggle
On = You pay guides through Brindlechute (recommended).
Off = You handle guide payments manually outside the system.
When on, you can choose how funds are handled and when payouts occur.
Fund Handling Options
Choose what happens when a client makes a payment:
Send the funds to my account immediately (recommended)
Client payments go directly to your Stripe account as soon as they're received.
You get the fastest access to funds.
Refunds, guide payments, and any other debits process automatically as needed, with standard processing fees applied.
Brindlechute holds funds until booking is complete
Brindlechute holds client payments until the booking is complete.
After that, your portion is sent to your Stripe account.
This enables instant refunds and real-time guide payments, and reduces the need for adjustments later.
Typically used for daily guide pay setups.
Most outfitters prefer sending funds immediately for faster access and flexibility.
Guide Payout Frequency
Choose how often guide payments are released when paid through Brindlechute:
Daily – Each guide payment is debited and paid out on the day it's submitted.
Weekly (recommended) – All submitted guide payments are processed once a week. Payments must be submitted by 11:59 PM MT on the scheduled payout date to be included in that week's batch.
Bi-monthly – Payouts are processed twice a month. Payments must be submitted by 11:59 PM MT on the scheduled payout date to be included in that batch.
Monthly – Guide payments are processed monthly. Payments must be submitted by 11:59 PM MT on the scheduled payout date to be included in that batch.
Payments are processed in batches, with one Stripe fee per payout period.