The Itinerary Builder helps you create clean, professional trip plans your clients can easily understand. Whether you're setting up a simple day trip or organizing multiple visits across the year, understanding how Trips work will help you keep everything structured and easy to manage.
What Is a Trip?
Every booking starts with Trip 1 by default.
A Trip (also called an Itinerary) is a single, self-contained experience within a booking. Think of it like this:
If this were the only part of the booking, it would still make sense to the client.
Each Trip includes its own dates, experiences, and details.
How Trips Work
A booking can have one or multiple Trips
Each Trip is treated independently for scheduling and communication
All Trips stay grouped under one booking
When to Add Another Trip
Add another Trip when a client has separate visits that shouldn’t be combined into one continuous schedule.
Example:
Trip 1: March 12–15
Trip 2: June 8–11
Trip 3: September 18–21
This keeps each visit clear and organized without needing multiple bookings.
How to Add Another Trip
Create a new booking or open an existing one
Go to the Itinerary Builder
Click + Add a trip
A new Trip (Trip 2, Trip 3, etc.) will appear
You can add as many Trips as needed.
How to Duplicate a Trip
When the next Trip is the same experience on a different date, duplicate the Trip instead of building it again.
Set up the first Trip with its experience, guest count, and start time
Click the copy icon in the top-right corner of that Trip
Change the date on the new Trip
Duplicating a Trip copies the experience, guest count, and start time, along with the original date. Update the date on every copy.
There are two copy icons in the Itinerary Builder:
The one on the Trip header duplicates the whole Trip, including its experiences
The one on an experience row duplicates that single experience inside the same Trip
How to Remove a Trip
Open the booking you want to update
Click Manage Booking
Click Edit (top-right corner)
Go to the Itinerary Builder
Find the Trip you want to remove
Click the X button on that Trip
The Trip will be removed from the booking.
What Trips Control
Trips don’t just organize your itinerary—they also control how the system behaves.
Brindlechute uses Trips to:
Send pre-trip reminders
Send post-trip emails
Display clear itineraries to clients
Each Trip runs on its own timeline.
What You Can Customize Inside a Trip
Within each Trip, you can:
Add arrival and departure days
Show lodging nights for multi-day trips
Add experiences and add-ons
Example:
If you add a gratuity or extra service to one Trip, it only applies to that specific Trip—not the entire booking.
Calendar View
Multi-day Trips are grouped together for clarity
Individual guide assignments still appear on their specific dates
Single-day trips remain simple and easy to view
Invoicing Rules
Trips do not change invoicing.
One booking = one invoice
Multiple Trips can share the same invoice
If you need separate invoices, create separate bookings instead.
Best Practices
Use one Trip per visit
Add new Trips for separate dates or seasons
Decide early if Trips should be:
Combined into one invoice, or
Split into multiple bookings
Using Trips correctly helps you stay organized while giving your clients a clear, professional itinerary. When in doubt, keep each visit as its own Trip—it makes scheduling, communication, and client experience much smoother.