Skip to main content

How Online Bookings Are Split into Separate Trips on the Calendar

When a customer books multiple dates, all trips stay under one booking but are automatically split into individual trips for better organization.

When a customer books multiple dates online, everything stays within a single booking—but each date is split into its own trip on the itinerary. This is especially helpful when dates are spaced apart, ensuring each trip is clearly organized and scheduled correctly.


What This Means for You

  • Each trip appears on its actual scheduled date—even if bookings are spaced apart

  • Bookings with gaps between dates (like Apr 3–5 and Apr 9) are no longer grouped together

  • Trips do not stretch across unrelated days on the calendar

  • Each trip is clearly listed on the itinerary with its own details


How It Works

  1. A customer books an experience through your online booking page

  2. If the booking includes multiple dates—whether consecutive or spaced apart—the system separates them into individual trips

  3. Each date becomes its own trip entry

  4. These trips are placed on the correct dates in your calendar and shown individually in the itinerary


Where to See This

  • Calendar: Each trip appears on its exact scheduled date (no more spreading across gaps)

  • Itinerary: Trips are listed separately, even if they were booked together

  • Bookings Page: The booking stays grouped, but each trip inside it is clearly split

Not seeing a trip where you expect it? Each trip appears on the date set inside the booking. If a trip seems to be missing from your calendar or from guide assignments, open the booking and check the date on each trip—a trip set to a different date, even a different month, will appear on that date instead. Updating the trip's date within the booking moves it to the correct day.


Why This Helps

  • Keeps your calendar accurate, especially for bookings with gaps between dates

  • Prevents confusion from trips appearing across incorrect days

  • Makes assigning guides and managing logistics much easier

  • Gives a clear, day-by-day view of all scheduled trips


By automatically splitting trips, your calendar stays clean and each trip is scheduled exactly where it belongs, helping you stay organized and in control.

Did this answer your question?