When you add photos to an experience, those images appear across multiple areas of the platform — including experience cards, booking pages, and the media carousel on the client-facing booking detail page. Following the guidelines below will help ensure your photos display clearly and without unwanted cropping.
Aspect Ratio
Photos are displayed at a 4:3 aspect ratio (landscape orientation) throughout the platform. Uploading photos in that same ratio will prevent the image from being cropped or letterboxed when it's displayed.
Resolution
The platform automatically generates resized versions of each photo for different display contexts, but the quality of those versions depends on the resolution of the original file. For photos to look sharp on high-DPI displays, upload images that are at least 2048×1536 pixels. Larger originals are fine — the platform will scale down as needed.
File Size and Format
Photos must be under 20 MB. Accepted formats are JPG and PNG (PDF is also accepted for non-photo documents like full trip information or Packing lists).