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Choosing Your Business Model in Organization Settings

Choose whether your organization runs its own guided trips or operates as a booking agent only, and understand what each business model changes in Brindlechute.

What is the Business Model setting?

The business model setting tells Brindlechute how your organization operates so the platform can show the right tools for your workflow. It is found in the Account settings section of your Organization Settings.


Where to find it

To access the setting, click your organization's logo in the top-left corner, then select Settings. Scroll down to Account settings and find What's your business model? After making a selection, click Update to save your changes.


The two business models

Default (Outfitter and Booking agent)

Choose this if your organization runs its own guided trips. This model also supports selling partner, lodge, or concierge trips alongside your own, so most outfitters should use this setting.

Booking agent only

Choose this if your organization sells partner, lodge, or concierge trips only and does not run its own guided operations. This model hides guide and local compliance operations to keep the workspace focused on booking on behalf of guests, including:

  • The Assignment calendar and the Guides page

  • Guide Payments

  • The Compliance Hub

  • Guide-related Trip Calendar tools

Everything needed for booking — Bookings, Trips, Clients, Partners, Payments, and Experiences — stays available.


Not sure which to choose? If your team ever assigns guides to trips, use Default. Booking agent only is intended for concierge desks, hotels, and lodges that book trips operated by partner outfitters.

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