A Loyalty Group allows you to create and manage different membership tiers within your loyalty program. These tiers can be used to reward customers based on their engagement, spending habits, or membership status.
For example, you might have groups like Default, VIP, or Wholesale, each offering different discounts
By default, all new customers are automatically placed in the Default group when they sign up. You can then manually or automatically move customers to other groups as they qualify for additional perks or meet certain criteria.
Loyalty Groups help you tailor the customer experience and deliver more targeted rewards and messaging.
You must have a discount already created to apply to the Loyalty Group you're wanting to create. (please follow the "How to create a Loyalty Discount Guide" first then continue this guide).
Log into the Customer Portal
Select the Loyalty tab then the Loyalty Group tab in the sidebar.
Select + Add New Group.
Enter in the Name, Description & add minimum 1 Loyalty Discount created earlier.
Select Add when completed.
6. Restart your Kiosk to apply these changes.