What's the difference between Members, Clients and other User roles in BugHerd?

As a feedback tool, you'll definitely want to invite other users to your BugHerd project(s). But Members, Guests, Managers, what's it all mean?!

This article will give you a quick summary of the differences

Think of Members as your core team, usually comprising of your Devs, PMs, QAs, etc.

You can invite Members on a project-by-project basis or to your BugHerd Organisation via the "Team" screen (available to you if you're a Manager/Owner of the account).

So what can Members do in your BugHerd Project?

Share your websites with clients to gather their feedback. Clients are able to create tasks & engage with your Project Team Members but have restricted access to BugHerd.

So what can Clients do in your BugHerd Project?

In addition to Members & Clients, there are a few other "Administrative" roles in BugHerd.

The Owner is the person who originally signed up to BugHerd. They have full access to all projects, user management & settings.

A Manager has the same access as a Member with a few additions.

A Billing User also has the same access as a Member, but can also access Billing & Subscription settings.