This article will walk you through how to post comments throughout the
The Basics
Messages function just like regular e-mail. You can send and receive messages from this window, or from your normal e-mail client (more on that later)
Navigation
Messages function much like regular e-mail, but are collected in one place, organized by project - no matter which user sent or received them. Like e-mail, messages have a subject, recipients, and a message.
File attachments can be included either form your local computer/ phone or from the document storage module of BuildTools.
Important to note: when attachments are sent from BuildTools, they are sent as a file download link, rather than an attachment. This allows you to send large files without the fear that they may be rejected as too large. Feel free to send as many files as needed - with no worry if they will get to your recipient.
Sending from outside BuildTools. Often times it's preferred to send your e-mail directly from your regular e-mail client, gmail, outlook, etc... buildTools make this simple with project specific e-mail addresses. You can find this list of e-mail addresses in project settings, under project emails.
If you are in the field and want to send a note to your the homeowners, simply send a message to the project name @ your BuildTools URL (login). For example bluth-residence@company.buildtools.app. A message will then be sent to the homeowners of the project at their registered e-mail addresses (whatever they use on a daily basis). They can reply directly to this e-mail without logging into BuildTools. The sender will then also receive the reply at their usual e-mail address and can reply the same. Later, when you log into BuildTools, the entire conversation is captured in the Communication module.
Documents and photos can also be uploaded to Buildtools via e-mail.
Adding "Pictures_" to the project e-mail allows you to upload photos of to the project photo section. The subject line of the e-mail will specify the folder in which to place the photos. If the folder does not exist it will be created. This is a great feature to use if uploading a large number of photos from the field.
Adding "Documents_" to the project e-mail allows you to upload documents to the project photo section. The subject line of the e-mail will specify the folder in which to place the photos. If the folder does not exist it will be created. This is a great feature to use if uploading a large number of photos from the field.
Vendors and subcontractors can e-mail in their invoices for quick processing. They can send their invoices to invoices@yourcompany.buildtools.app and they will be added to the invoice inbox.
For help please contact Support