1. Open the refund request form
Go to: Request Form
2. Complete the form
Enter the email associated with your Bumpups account
Specify your subscription plan and billing period
Provide a brief reason for your refund request
3. Submit your request
Click Submit at the bottom of the form
You’ll see a confirmation message once your request is received
4. Processing timeframe
Our team will review your submission and respond as soon as possible
If you’re eligible, we’ll process the refund within 5–7 business days
A refund confirmation (receipt) will be emailed to you—please check your spam folder if you don’t see it
5. Need to cancel your subscription?
If you’d also like to cancel your subscription, follow the steps in our cancellation guide: How do I cancel my Bumpups subscription?