Your bank declined the payment
Your card issuer may have blocked the charge. Check the following:
Card details: Make sure the number, expiration date, CVC, and billing address (including ZIP/postal code) are entered correctly.
Available funds: Verify your card has sufficient balance or credit remaining.
Transaction restrictions: Some banks automatically block certain online or international transactions. If everything looks correct, contact your bank or card provider directly to lift any holds.
Note: We typically don’t receive detailed decline codes from banks, so reaching out to them is often the quickest way to get specific information and restore your ability to pay.
Need more help?
If you’ve followed these steps and still can’t complete your purchase, please contact our support team. We’re here to help!