What are challenge surveys?
Challenge surveys may be included by your admin before challenges begin (Pre Challenge Survey) and/or after challenges end (Post Challenge Survey). These surveys provide you with the opportunity to share your thoughts and insights on your organization’s challenges and wellbeing program, helping your challenge admin understand your experiences, preferences, ideas for future challenges, and more.
Please also note that surveys are not anonymous. All submissions will be available to your challenge admin to review from their admin portal.
How to submit a pre-challenge survey
Responses to surveys are highly encouraged, but not mandatory. If surveys are setup for a challenge, users will be prompted to respond.
After joining a challenge that includes a survey, you will see a message indicating that the Challenge is locked. To access your challenge, you’ll need to complete the survey or opt out from the survey.
To submit a pre-challenge survey:
Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
If you’re not ready to complete the survey you can select the back arrow on the top left corner on the survey page, and you will be taken back to the homepage. If you’ve accessed the survey via an invite in the Notification Center you can select Not now in the modal that appears to be taken back to the dashboard.
Once you have completed the survey, select Submit and you will see a modal appear, confirming that you have successfully completed the survey and have full access to the challenge. Here you can select Go to dashboard to view the official challenge page.
To opt out from a pre challenge survey:
Select Opt out to skip the challenge survey to get full access to the challenge.
Now you can select Go to dashboard to view the official challenge page.
How to submit a post-challenge survey
Responses to surveys are highly encouraged, but not mandatory. If surveys are setup for a challenge, users will be prompted to respond.
After a challenge ends that includes a survey, you will see a message indicating that the Challenge final stats are locked. To access your challenge final stats, you’ll need to complete the survey or opt out from the survey.
To submit a post-challenge survey:
From the Dashboard, scroll down to the Challenges section, and select Take Survey. You will see a modal appear stating “We need a bit more info to grant access to final stats”.
Select Take Survey to access the challenge survey. Enter your responses to all questions and be sure to fully review each response before submitting. Survey submissions cannot be altered once they have been submitted.
If you’re not ready to complete the survey you can select Not now to exit the popup. You will be taken back to the Dashboard and can opt to complete the survey at a later time.
Once you’ve completed the survey click Submit and you will see a popup appear confirming you can now view the final challenge stats by clicking Go to challenge.
To opt out from a post challenge survey:
Select Opt out to skip the challenge survey to get full access to the challenge final stats. Navigate to the challenge to see final stats.
FAQs on Surveys
Are surveys anonymous?
No, surveys are not anonymous. Your challenge admin will be able to see your responses from their admin portal.
Are surveys required?
Responses to surveys are highly encouraged, but not mandatory. If surveys are setup for a challenge, users will be prompted to respond. However, users have the option to skip both pre-challenge and post-challenge surveys by clicking the "Opt-out" button.
Can I leave the challenge if I don’t wish to participate in the survey?
No you don't need to leave the challenge if you don't wish to participate in the survey. Users have the option to skip both pre-challenge and post-challenge surveys by clicking the "Opt-out" button.
In a pre-challenge survey, if the user clicks "Opt-out", they will still get added to the challenge.
In a post-challenge survey, if the user clicks "Opt-out", they will still be able to get access to the final challenge scores.