We offer the following refund policy for bus booking cancellations: 

Coach bus/ Mini coach / Mini bus:

100% money back on cancellations made 21 days or more before the trip.

50% money back on cancellations made 20 to 14 days before the trip. 

No refunds will be issued on service fees or cancellations made on coach buses 13 days or less before the start of the trip.
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School bus:

100% money back on cancellations made 7 days or more before the trip.

50% money back on cancellations made up to 6 to 3 days before the trip.

No refunds will be issued on service fees or cancellations made 72 hours or less before the start of trip.

If you would like to apply changes to your booking, please contact us at tripsupport@bus.com.