If you’ve already booked your bus trip (including with the Book Now, Pay Later option), you can make a change request on your own from the itinerary page. Changes take time to process and can impact the cost of a route so additional charges will apply based on the size of the change. Some changes can be accommodated and paid for immediately while others will require us to confirm availability before they can be paid for.
If you are having difficulty making these changes, please e-mail your request to tripsupport@bus.com or give us a call at 1-855-428-7266 ext. 2.