To cancel your order and request a refund, please follow these steps:
Contact Customer Support: Reach out to our customer support through the app.
Provide Order Details: Include your order number, a brief description of the reason for the cancellation, and, if applicable, relevant photos of damaged items.
Wait for Response: We will review your request and respond within 7 days.
Claim Assessment: After the claim assessment is completed, we will inform you about the payment arrangement.
Final Decision: Please note that in the event of any disputes, BuyandShip One reserves the final decision-making authority.