If you have set up a Magic Link for your order, you can easily manage recipients directly from your Shop's order dashboard. This allows you to approve or reject recipients efficiently within your Magic Link order.
This article includes the following sections:
Here's a detailed step-by-step guide on approving or rejecting recipients in a Magic Link order:
Navigating To Your Shop's Order Dashboard
Navigate to the Shops Page
Expand the Sidebar Menu (if collapsed)
Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
Navigate to Shops
In the sidebar menu, locate and click on "Shops" to access your shop's page.
Select Your Live Shop
On the " Shops" page, navigate to LIVE Shops, then click on the shop you'd like to access.
🔍Filter Shops by Owner (For Company Workspace Users):
If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your Company Workspace.
For a complete guide, follow the steps in this article: 👉How to Filter Shops by Owner (For Company Workspace Users)
Access the Sent Gifts Tab
From your shop's dashboard, navigate to SENT GIFTS.
Filter Orders by Owner (For Company Workspace Users)
If you have permission to access and manage shared shop orders, you can use the OWNED BY filter to quickly view orders created by specific users within your company Workspace
💡 Note: The OWNED BY filter will only appear if the shop contains gift orders created by multiple users.
Follow the steps in this article for the complete steps: 👉How to Filter Sent Gifts by Sender in Shops
Locate Your Gift Order
In the "SENT GIFTS" section, you are going to see a red exclamation icon for an order that has redeemable gifts that are pending approval.
Access Order Details Page
Click on "VIEW ORDER" to proceed to the order details page.
Approve or Reject Recipients in Bulk
You have the option to approve or reject recipients in bulk by using the "APPROVE ALL" or "REJECT ALL" buttons.
Alternatively, you can also click on the checkbox on the left side of the recipient's email address to select multiple emails.
After selecting the emails, click on "REJECT SELECTED" or "APPROVE SELECTED."
Approving Recipients Individually
Click the checkmark symbol (✓) to approve recipients.
Review the recipient details on the new page. If all details are correct, click "NEXT" to complete the approval process.
After approval, the recipient's email will be added to either the NOT REDEEMED or REDEEMED section in your order dashboard.
NOT REDEEMED - their emails will be placed in NOT REDEEMED if they only accepted the points but did not place an order using the shop points yet.
REDEEMED - their email will then be moved to the REDEEMED section once they use the points to place an order.
Rejecting Recipients Individually
To reject a single recipient, just click on the "X" button or the REJECT ALL button.
If you reject a recipient, a confirmation prompt will appear. Click "REJECT" to confirm your choice.
All rejected recipients are then added to the "REJECTED" list
Adding More Seats to Your Magic Link Order
If the number of pending orders exceeds the total number of recipients that you entered during the initial setup, you will be asked to pay for the additional seats.
If you wish to just add more seats in advance, you can also do so during the approval process.
On the left side of the page, you can see how many seats are remaining in your order. If you wish to add more seats, enter the number you want and click "NEXT."
Processing Additional Payments
For the extra seats, choose or add a payment method and proceed with payment.
For the Corporate Billing request, please send a request via our ✨Contact Us form or book a call with our team here for approval.
Click on CONTINUE to proceed.
Finalize the Payment
Then click PAY NOW to finalize the order.
You will then receive a confirmation message. To download the invoice, just click the download icon on the Order Summary.
Managing recipients for a Magic Link order in your Stadium Shop has never been easier. By following these steps, you can effectively approve, reject, and even expand your recipient list to keep your orders running smoothly. Happy gifting!
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