Pinned Shops make important stores easier to find from your Stadium Home Dashboard. Workspace owners can request that shops be pinned or unpinned by contacting Stadium Support or their Customer Success Manager (CSM).
📌 What Are Pinned Shops?
Pinned Shops are shops featured on the Home Dashboard of a Workspace, helping users quickly find and access relevant stores.
There is no limit to the number of shops you can pin. Previously, Workspaces could display up to three pinned shops.
Pinned Shops are useful for highlighting different types of stores, including:
🌎 Regional or location-based shops
👥 Team or department shops
🎉 Event or campaign shops
🛍️ Brand or company shops
🎂 Anniversary and birthday shops
🚀 Benefits of Pinned Shops
Pinned Shops help your team:
Find important shops faster directly from the Home Dashboard.
Access relevant stores easily without searching through menus.
Display multiple shops without a three-shop limit.
Discover the right shop for your team, region, event, or brand.
⚠️ Who Can Request Pinned Shop Changes?
Pinned Shops are not self-service. A Workspace owner must request changes, and the Stadium team configures the pinned shops.
To pin or unpin shops, contact Stadium Support or your Customer Success Manager (CSM).
🧭How to Customize Pinned Shops on Your Home Page
Follow these steps to request that shops be added to or removed from your Workspace's Home Dashboard.
Step 1: Identify the Shops and Prepare the Shop Links 🔗
Identify the shops you want to pin
Copy the direct links (URLs) of each shop. You may follow the steps in this article 👉How To Access and Share Your Shop Link
You can add as many shops as needed. There is no longer a three-shop limit.
Step 2: Contact Stadium Support or Your CSM 💬
Choose one of the following options:
Email ✨hi@bystadium.com.
Contact your Customer Success Manager (CSM).
Use the chatbot on the Stadium website.
Step 3: Submit Your Request 📩
Include the following information in your request:
Shop link(s): The direct URLs of the shops you want to pin or unpin.
Workspace name: The name of the Workspace where the shops should appear.
Step 4: Wait for Confirmation ⏳
The Stadium team will process your request. Once the changes are complete, the pinned shops will appear on your Workspace's Home Dashboard.
💡 Best Practices for Pinned Shops
Choose shops that are most relevant to your team, such as regional stores, upcoming events, employee celebrations, or company-branded shops. Review your pinned shops periodically and request updates when your team's needs change.
Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨hi@bystadium.com
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