Skip to main content

Understanding Points History Program Statuses

To offer transparency and insight into your point activities, we've curated a comprehensive Points History Program Statuses guide. Refer to this guide to gain a clearer understanding of the statuses associated with Stadium Points and Shop Points.

Your journey within the Stadium Points Program is enriched by a variety of engaging actions and transactions. To offer transparency and insight into your point activities, we've curated a comprehensive Points History Program Statuses guide. Refer to this guide to gain a clearer understanding of the statuses associated with Stadium Points and Shop Points.


To check your points history, follow the steps in this article: 👉 How To Check the Points History.
​

Stadium Points

Stadium Points

POINTS STATUS

DESCRIPTION

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 06-47-16 (1).png


Points acquired by completing specific actions, such as:

  • Product Rating - Earn points by rating a product on Snackmagic G2 reviews

  • Snackmagic Order #xyz - Earn points when you place your first Snackmagic gift order.

  • Snackmagic Redeemable Gift - Earn points when you redeem a Snackmagic treat sent to you.

  • Wallet Order - Get 2x points when using Stadium Wallet (Snackmagic orders only). Please note that points may vary.
    ​
    ​
    ​

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 06-54-33.png

Points that are manually purchased from our Buy Stadium Points option.

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 06-54-33 (2).png


Points are transferred from a sender to a recipient as a gift. The points are gifted after the recipients redeem the points from an invitation email they received for the gift treat.
​
​

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 07-04-32.png


Points that have been returned or credited back to the sender or admin.

  • Expiration of Gift #xyz - Points are refunded to the gift sender when an order expires and is not redeemed.

  • Refund added by admin - Points are refunded by an admin by adding funds from the backend.
    ​

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 07-04-32 (1).png


Points from orders that are not yet processed. One example is points from orders that are not yet completed.
​
​

1684589b-f85d-45d1-97dd-6bcddc4e3325 2023-07-19 07-26-40 (1).png

Points from placing a Stadium Shop order.

Expired


Rewards points that have previously expired.
​
​

This means that the Shop points were successfully transferred to My Stadium points.

Points earned from a Peer-To-Peer recognition program.

Shop Points

Shop Points

POINTS STATUS

DESCRIPTION

1684589b-f85d-45d1-97dd-6bcddc4e3325 2023-07-19 07-26-40.png

Points transferred from a sender gift to a recipient as a gift.

1684589b-f85d-45d1-97dd-6bcddc4e3325 2023-07-19 07-26-40 (1).png

Points that are spent when a recipient uses points to pay for an order.

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 07-04-32.png


If the admin selected the 'Points refunded' value for an order.
​
​

e4069350-1ddb-4408-9dbe-5785b9b27995 2023-07-19 06-54-33.png

If the admin selected the 'Points Purchased' value for an order.

Stadium Admin


Points that are manually added for intervention.
​
​

This means that the Shop points were successfully transferred to My Stadium points.

FAQ_Banner.png

Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:

or

Request a demo with our account specialist here.

Did this answer your question?