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Understanding My Order Statuses

This article covers all possible order status updates, explains what each one means, and provides quick ways to check your purchased orders.

Your Stadium order tracking doesn’t have to be a mystery. Whether your order is being processed, shipped, delayed, or delivered, understanding each status helps you know exactly where your purchase stands.

Take a look at this comprehensive guide to get a clearer understanding of the different statuses associated with your purchased order.
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For a quick look at your purchased orders, you can visit your 👉 Orders page.

Order Statuses and Their Meanings

Order Status

Description

processing.png

Your order is in this status when warehouse operations have not yet started.

Packes.png

When warehouse operations and boxing are completed, the order is in this shipment status.

Shipped.png

This shipment status comes via webhook when the shipping provider takes the package from the warehouse.

In transit.png

Your order is in this state during the time between being shipped and being delivered.

Partially del.png

This state appears until all the items are delivered. This usually appears if you order two or more items that are shipped separately.

Delivered.png

On successful delivery of the order.

Delayed.png

This shipment state comes via webhook when the order is delayed for delivery.

Pending approval.png

This is the order status when your gift order is pending approval/ rejection by the gift sender before it can be processed.

Rejected.png

This is the order status if your gift order has been rejected by the gift sender. Please reach out to your gift sender for any further questions.

removed.png

The gift sender has removed you as a recipient before you have redeemed your gift. Please reach out to your gift sender for clarification.


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