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How to Order Gift Cards

Learn how to purchase gift cards in Stadium Shops, choose a gift card value, and complete checkout using your available payment methods.

Gift cards are available in eligible Shops within a Company Workspace that has a paid Stadium Pass. Follow the steps below to find a gift card, add it to your bag, and place your order.

⚠️ Important Information Before Ordering

  • Paid Stadium Pass required: Gift cards are available only in Shops within a Company Workspace with an active paid Stadium Pass.

  • Gift card availability varies: Not all Shops offer gift cards. Availability depends on the Shop's catalog and settings.

  • Electronic delivery: Most gift cards are electronic gift cards delivered to the recipient's email address. Check the product description for delivery details and redemption instructions before ordering.

Step-by-Step Guide on Ordering Gift Cards

Explore the Gift Shops 🛍️

  • From the Home page, you can purchase items in any available shops linked to your account. There are three main ways to access shops: Received Gifts, Pinned Shops, and Live Shops.
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⚠️Important Note:
Not all shops include a Gift Card category. Availability depends on the shop settings configured by the shop owner and whether your Workspace has a paid Stadium Pass. Be sure to check the catalog to confirm whether gift cards are offered before making a purchase.

Option 1: Access Shops from Received Gifts 🎁

  • In the Received Gifts section, you'll have access to the shops from which you have received gifts.

  • If there are multiple gifts, click on the three-dot menu (⋯) and select View All Gifts to see all available shop gifts.
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  • Choose a shop from your list of received gifts.

  • If you haven't redeemed the gift yet, click the REDEEM button to redeem your points and access the shop catalog.

  • If you have already used your points in the shop but want to purchase again, click the Continue Shopping button to access the shop catalog again.

Option 2: Access Shops from Pinned Shops 📌

  • Scroll down on your Home page to see the Pinned Shops section.

  • Select a shop from the Pinned Shops section and click the View Shop button to access the shop catalog.

⚠️ Important Note: Gift cards are available only in eligible Shops within a Company Workspace with a paid Stadium Pass. Gift cards are not available in the public STADIUM GIFT SHOP or in Workspaces without a paid Stadium Pass.

Option 3: Access Shops from Live Shops 🏬

If you have created shops in your Personal Workspace or have permission to create a shop in your Company Workspace, you can also purchase directly from your live shops.
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How to Access Live Shops

  • Go to the Shops Page.

  • For Company Workspace users: If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your Company Workspace.

  • Select a shop from your list.

  • On the shop’s dashboard, click the View Shop button to access the shop catalog and start shopping.

Select Gift Card Category

  • You will be redirected to the menu page of your selected shop. Look for the category labeled "GIFT CARDS" at the top of the menu selections and click on it.
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  • ​⚠️Note:
    ​The availability of Gift Card categories may vary based on how the Gift Sender sets up the shop.

Filter and Choose a Gift Card

  • Use the search bar to look for a specific gift card quickly.

  • Utilize the subcategories to filter options.
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Select Items

  • Click on the gift card to initiate selection.

Check Product Details

  • Click the "+" button to see the complete product information and redemption instructions.

  • Review the details carefully.

Add to Bag

  • Click on the drop-down arrow to choose the price of the gift card options are available.

  • Set the quantity of the gift card you wish to purchase and click "ADD TO BAG".

  • A small pop-up page will appear; click on "VIEW BAG" or "CHECKOUT".

Continue Shopping

  • If you want to add more items, you can close the small pop-up and click BACK TO ALL PRODUCTS to go back to the menu.

Proceed to Checkout

  • Once you're done choosing items, click on the bag icon to proceed to the checkout page.

Review Your Order

  • On the "My Bag" page, you can check all the details about your order, including setting a payment method from your available Stadium funds, adding more items, reviewing the payment breakdown, or going back to shopping. If you are satisfied with your cart, proceed to the checkout page.

  • Once done, click on PROCEED TO CHECKOUT
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Choose or Add a Shipping Address

  • Set up your shipping address.

  • Click CONTINUE to save changes.

Add Stadium Perks (If available)

  • Choose your preferred pass duration:

    • 3 Months — $5

    • 6 Months — $9

    • 12 Months — $14

  • Click on the pass duration you want. Your selected option will be highlighted.

  • Click “ADD PASS” to add Stadium Perks to your order.

  • Continue with checkout to complete your purchase.

  • If you don't want to add it, simply click “SKIP” and continue with your order.

Choose Shop or Add Your Payment Method

  • At the payment stage, you'll be presented with various payment options.

  • Once the payment method is added or selected, click on "CONTINUE"
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Add Billing Note (Optional)

  • Scroll down and add a billing note for reference on your invoice.

  • Click SAVE.

Finalize Your Order

  • Confirm your selection and click "PAY NOW" to complete your redemption process.
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Order Confirmation

  • After your order is placed successfully, the confirmation page displays your order number and available order actions. Depending on the order, you may be able to:

    • Edit the shipping address or cancel the order within the available one-hour window.

    • Download your receipt.

    • Open your Orders page.

    • Return to the Home page.

    You should also receive an order confirmation email. Electronic gift cards are delivered to the recipient's email address, so review the product description for the expected delivery details.


Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨hi@bystadium.com

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