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7.9.5.1 - Certain clients do not receive emails sent via C-Cube

Sending e-mail to these addresses doesn't work?

Jolyane Couture avatar
Written by Jolyane Couture
Updated over 2 weeks ago

I'd like to explain why your customers may not receive some of the e-mails sent to an @sympatico.ca or @bell.net address. These e-mail service providers use spam filters to protect their users from unwanted e-mails, such as spam and phishing attempts.

However, these filters can sometimes block legitimate e-mails, even if they are sent by reliable senders like us. To ensure that you receive all our e-mails, we recommend that you add our e-mail address info@post.inc.construction to your list of approved contacts. Doing so, spam filters recognize our e-mails as legitimate and deliver them straight to your inbox.

For emails blocked by a Postmarkapp IPS, it's important to know that these services work closely with e-mail providers to protect their users against malicious e-mails. They can therefore block e-mails if they do not comply with sending standards or if they are identified as spam.

By adding our e-mail address to your list of approved contacts, you can help ensure that all our e-mails reach you safely.

If you have any further questions or need help adding our address to your list of approved contacts, please don't hesitate to contact us.

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