There may be instances where your approver or admin requires expense details to be added or modified in an expense report that you've submitted.
To do this, they can send the report back to you for updates. You’ll need to make the requested changes on a sent back report and resubmit for approval.
Finding sent back expense reports
Go to the Your expense reports page.
By default, you’ll be directed to the Open tab. This section displays all your drafts and sent back reports.
To display only the sent back reports in the table, use the Report status filter to deselect the draft option.
Understanding why your expense report was sent back
Go to your sent back expense report. On the View report page, select the Comments tab. Here, you can see a comment left by your approver or admin detailing the reason they sent the report back.
Resubmitting your sent back expense report
Based on the comment left by your approver or admin, make the requested changes to your expense report.
To edit the expense, go to the Expenses tab in the View report page. Open the expense then select the Edit button in the View expense pop-up.
Once you’ve made the requested edits, close the View expense pop-up. On the View report page, select the Submit button. Your report will be resubmitted for approval.
If you have any more questions about sent back expense reports, contact our support team at support@capitalone-fylehq.com.