When you are having difficulties logging into your Callision account, there is a very easy path that you could follow in order to resolve your issue. Follow the steps below to easily reset your password and regain access to your account.
First off, when encountering a login issue always check the URL on the top of the address bar. A single incorrect entry can send you to a phishing site where a third party can gather your information. It should always be "https://callision.com/login"
Afterward, click on the "Forgot Password" link that can be seen in the lower part of the website
Once click you will be directed to another web page where you can type in the email assigned to your account
Type in the email address for your account and click on the "Recover" button.
Once you click on the recover button you need to open up the email that you typed in and check for the email instruction on how to reset your password that you should be receiving from Callision.com
Note: If you are having difficulty finding it try checking your SPAM folder or your Bulk folder
Once found, open it, and you will receive a message that looks like the image below:
Click on the link below and you will be directed to a page where you can type in and confirm your new password
Note: this email link is only valid for 24 hours. Always make sure the URL is from Callision.com
Once you are able to type in and confirm your new password, click "Proceed".
Afterward, you should be directed to your Callison account.