How to Mark Fraudulent Doors and Remove Data | Campaign Sidekick Help Center

Overview

As an account owner in Pulsar, you can mark doors or walkbooks as fraudulent when suspicious activity is detected.

Marking a walkbook as fraudulent will:

This helps ensure your reporting stays accurate and trustworthy.

🎥 Video Walkthrough

Watch the full walkthrough here:

🧭 Step-by-Step Instructions

1. Identify Suspicious Activity in the Activity Log

Navigate to the Activity Log
Look for unusual activity (e.g., canvassers appearing far outside their assigned turf)
Click into the activity to review details

💡 Example: A canvasser showing activity 100,000+ feet away from their assigned location

2. Verify the Issue

3. Review Survey Reports

4. Locate the Completed Walklists

To navigate to Completed Walklists, select "Doors", then "Completed Walklist"
Find the walkbook associated with the suspicious activity

5. Mark the Walkbook as Fraudulent

⚠️ You will see a confirmation message:

“This will remove this walkbook from all survey reports and remove any tags collected. Would you like to proceed?”

6. Confirm Data Removal

✅ The fraudulent data should no longer appear in reporting

✅ Expected Outcome

After completing these steps:

⚠️ Important Notes

This action is permanent and cannot be undone
Only account owners should perform this action
Always verify suspicious activity before marking as fraudulent
You can track the fraudulent walk books under manage/completed walkbooks by clicking view details.

💡 Best Practices