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Change or cancel booking

Need to view, modify, or cancel your booking? Here’s how:

Anton North avatar
Written by Anton North
Updated over 3 months ago

View Your Booking

  1. Log in to your Campanyon account.

  2. Select “My Trips” from the menu.

  3. Click on the trip you’d like to view to see all the details.

Modifying your booking

Currently, bookings cannot be modified directly through your account. If you need to change your booking details (such as dates or guest information), please contact our Support Heroes by using the chat in the bottom right corner. Changes depend on the host’s availability and policies.

Canceling your booking

IIf you need to cancel your trip, please follow these steps:

  • Go to “My Trips” in your account.

  • Click on the booking you wish to cancel.

  • Click on 'Cancel Booking' and provide a reason in the comment field for the host.

Your refund will depend on the host’s cancellation policy. You can view the cancellation terms in your booking details or read our full cancellation policy for more information.

Need Help?

If you’re having trouble modifying or canceling your booking, please feel free to contact us at any time.

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