Not all schools have the Connections feature enabled. If you don’t see the graduation cap icon, your student’s institution has not enabled this feature and you won’t be able to see your student's information in the portal.
Access the Connections area on desktop
To begin a connection request on a desktop, click on the graduation cap icon (🎓) in the upper-right corner of the portal to open the connections drawer.
Click the Go to my connections button to access the Connections page.
Access the Connections area on mobile
To access the Connections feature on a mobile device, click graduation cap icon (🎓) at the bottom of the screen to access the Connections page.
Connect with your student
From the Connections page, click the Add My First Connection button to begin a connection request.
Enter your student’s information
On the connection request page, you'll enter the following information:
Your student's school email address. (Be sure to note any instructions about how their email should be formatted.)
Your relationship to your student.
A 4-digit PIN. This will be used to verify your identity if you ever contact the school.
NOTE: If your student has been recently admitted to their institution but has not yet enrolled, the connection feature will become available after they register for classes.
Requesting permissions
Below the information section, you’ll see a list of records available to request and a description of each. Use the checkboxes to the right of each record to include it in your request. You can also choose Select all to select every record available.
Be sure to click the Connect to your Student button to submit your request!
Your student will receive an email detailing your permission request. You'll receive an email notification if your student approves your connection request and/or grants permission to view aspects of their student record.
Moving forward, you’ll be notified any time your student's record is updated or new student data becomes available. You can check your student's information at any time by visiting the portal and clicking on the graduation cap icon.