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Guide to Managing User Comments

Admins have the ability to control their comment channels by preventing other parents from seeing inappropriate comments. Even if a comment is rejected, the original commenter will still be able to see their post, while it will be invisible to everyone else - the magic of "shadow commenting!"

Navigate to the User Comments page

From the admin area, navigate to the User Comments page by clicking Post Comments in the Content area of the left menu.

The User Comments page shows all recent comments on your posts.

Approve or reject comments

You can approve or reject individual comments, or reject all comments by a specific user.

Reply to comments

As an admin you also have the ability to comment on user comments.

  • Select the user's comment by clicking on the comment, once you approve or reject, to enter the commenting feature.

Choose to reply to the user's comment or write in a new comment.

  • Replying to the user's comment emails that user that they have a response on their thread, prompting them to check their portal.

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