Admins have the ability to control their comment channels by preventing other parents from seeing inappropriate comments. Even if a comment is rejected, the original commenter will still be able to see their post, while it will be invisible to everyone else - the magic of "shadow commenting!"
Step 1: Access the admin page.
Step 2: From the dashboard screen, the right side shows recent comments that have been made.
Step 3: Admins have the ability to approve, reject, or reject all user's comments.
Step 4: As an admin you also have the ability to comment on user comments.
Select the user's comment by clicking on the comment, once you approve or reject, to enter the commenting feature.
Step 5: Chose to reply to the user's comment or write in a new comment.
Replying to the user's comment emails that user that they have a response on their thread, prompting them to check their portal.