How to Cancel Your EOS Fitness Membership
Canceling a gym membership can be confusing, especially when policies vary by location. If you need to cancel your EOS Fitness membership, this guide provides a detailed, step-by-step process, including how to contact customer service at +1-888-818-6056 for assistance.
Step 1: Review Your Membership Agreement
Before canceling, check your EOS Fitness contract for:
✔ Cancellation Policy – Most memberships require a 30-day notice.
✔ Early Termination Fees (ETF) – If you cancel before your contract ends, you may owe a fee.
✔ Auto-Renewal Clause – Some plans renew automatically unless canceled in advance.
Pro Tip: If you signed up online, check your email for the original agreement.
Step 2: Visit Your Home Gym in Person
EOS Fitness requires in-person cancellations at the location where you signed up.
What to Bring:
Government-issued ID (driver’s license, passport)
Membership details (account number, contract copy)
Proof of relocation (if canceling due to a move)
What Happens at the Gym?
Speak with a staff member at the front desk.
Submit a written cancellation request (some locations provide a form).
Provide the required 30-day notice (you’ll pay for one final month).
Step 3: Get Written Confirmation
After submitting your request, ask for a cancellation confirmation email or letter. This prevents future billing issues.
Why This Matters:
Proof in case of disputes
Ensures charges stop after the notice period
Step 4: Monitor Bank Statements
Check for unauthorized charges after cancellation. If billed incorrectly:
Call EOS Fitness at +1-888-818-6056.
Provide your cancellation proof.
Dispute the charge with your bank if needed.
Alternative Cancellation Methods
1. Certified Mail (If You Can’t Visit in Person)
Send a signed cancellation letter via USPS Certified Mail (with return receipt).
Address it to your home gym location (find it on EOS Fitness’ website).
2. Freezing Instead of Canceling
Cost: ~$10/month
Duration: 1-3 months (longer with a doctor’s note)
Common Issues & Solutions
Problem | Solution |
Gym says you didn’t cancel | Show your confirmation email/receipt |
Still being charged | Dispute with your bank |
Can’t visit in person | Mail a certified cancellation letter |
FAQs
❌ Can I Cancel Online or by Phone?
No—EOS Fitness requires in-person or mailed cancellations. The +1-888-818-6056 number is for questions only.
💰 Will I Get a Refund?
No, but you can use the gym until the cancellation date.
🏠 What If I Moved?
Provide proof (lease/utility bill) to waive fees.
Contacting EOS Fitness Customer Service
For help, call +1-888-818-6056 (Mon-Fri, 9 AM-5 PM). They can:
✔ Clarify cancellation policies
✔ Confirm your cancellation status
✔ Assist with billing disputes
Note: Cancellations cannot be processed over the phone.
Final Tips
✔ Keep records of all communications.
✔ Follow up if issues arise.
✔ Check for prorated refunds if you prepaid.
By following these steps, you can cancel your EOS Fitness membership smoothly. For questions, call +1-888-818-6056, but remember—you must visit your gym or mail a letter to cancel.
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