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A Guide to Successfully Canceling Your Roman Subscription

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Written by zemlak bridget
Updated this week

A Comprehensive Guide to Successfully Canceling Your Roman Subscription

Canceling a subscription can sometimes feel overwhelming, but it doesn’t have to be. If you’re looking to cancel your Roman subscription, this 1,000+ word guide will walk you through every step of the process—whether you prefer doing it online, via phone, email, or even through third-party services.

For immediate assistance, you can contact Roman customer support at 1-917-730-4428.


Why Cancel Your Roman Subscription?

Before diving into the cancellation steps, let’s explore common reasons users choose to end their Roman (Ro) subscription:

  • Cost savings – Eliminating recurring fees from your budget.

  • No longer needing the service – If your health condition has improved or you’ve switched treatments.

  • Unsatisfactory results – Seeking alternative healthcare providers.

  • Better alternatives available – Companies like Hims, BlueChew, or Keeps may offer more suitable options.

Whatever your reason, canceling your Roman subscription is straightforward when you follow the right steps.


Step-by-Step Guide to Canceling Your Roman Subscription

Method 1: Cancel Online via the Roman Website

This is the quickest and most convenient method:

  1. Visit the Roman website and log in to your account.

  2. Navigate to "Care" or "My Account" 10.

  3. Find your active treatment plan and click "Manage Plan."

  4. Select "Turn Off Auto-Refills" (this effectively cancels future shipments) 516.

  5. Choose a reason for cancellation (optional).

  6. Confirm your cancellation.

Note: Some users report that this method only stops future shipments but doesn’t fully cancel the subscription. If that happens, proceed to Method 2 or 3 13.

Method 2: Cancel via Phone

For direct assistance, call:

  • Roman’s customer service at 1-917-730-4428 (recommended for immediate help).

  • Alternatively, their official support line: (888) 798-8686 16.

Steps:

  1. Have your account details ready (name, email, billing address).

  2. Clearly state that you want to cancel your subscription.

  3. Request a confirmation email or reference number.

Method 3: Cancel via Email

If you prefer written communication:

  1. Email Roman at support@ro.co with the subject: "Request to Cancel Subscription."

  2. Include:

    • Full name

    • Account email

    • Billing details

    • Reason for cancellation (optional)

  3. Request a confirmation reply 516.

Method 4: Cancel via Certified Mail

For a legally binding cancellation, send a certified letter to:

Roman
116 W 23rd Street
NY 10011, New York
United States

Template:

"I hereby cancel my Roman subscription effective immediately. Please confirm termination and cease all future charges. My account details: [Your Name], [Email], [Billing Address]."

This ensures proof of cancellation if disputes arise 15.

Method 5: Use a Third-Party Service (DoNotPay or Xpendy)

If you’re struggling with the process, services like DoNotPay or Xpendy can handle cancellations for you:

  • DoNotPay automates cancellations in 3 steps 13.

  • Xpendy sends a legally valid cancellation letter on your behalf for a fee (~$14.95) 15.


What Happens After Cancellation?

  • Final Shipment: You may receive one last order if processed before cancellation.

  • Refunds: Roman typically doesn’t offer refunds for unused services, but you can request one by calling 1-917-730-4428 1013.

  • Account Deletion: To fully remove your data, request account deletion via email or phone.


Common Issues & Solutions

1. "I Can’t Find the Cancel Button"

  • Some plans require phone verification. Call 1-917-730-4428 for help 16.

2. "I’m Still Being Charged"

  • Verify cancellation status by calling 1-917-730-4428.

  • Dispute charges with your bank or credit card company 15.

3. "I Forgot My Login Details"

  • Use the "Forgot Password" option on the Roman website.

  • If locked out, contact support at 1-917-730-4428 10.


Roman Alternatives to Consider

If you’re canceling due to dissatisfaction, here are top alternatives:

Service

Key Features

Pricing

Hims

FDA-approved ED pills, hair loss treatments, discreet shipping.

Starts at $3/dose

BlueChew

Chewable ED tablets, no appointments needed.

$50–$65/month

Keeps

Specializes in hair loss treatments (Finasteride, Minoxidil).

$25–$90/month


FAQs About Canceling Roman Subscription

Q1: Can I cancel anytime?

Yes, Roman allows cancellations at any time without penalties 1016.

Q2: Will I get a refund?

🔹 Unlikely, but you can request one by calling 1-917-730-4428 13.

Q3: How do I stop auto-refills?

🔄 Go to "Manage Plan" → "Turn Off Auto-Refills" in your account 516.

Q4: Can I reactivate later?

✔️ Yes, simply log back in and resubscribe if needed.


Final Thoughts

Canceling your Roman subscription is quick and hassle-free when you follow the right steps. Whether you choose to cancel online, by phone (1-917-730-4428), email, or mail, always ensure you receive confirmation to avoid unwanted charges.

If you encounter issues, Roman’s customer support at 1-917-730-4428 is available to assist.

By following this guide, you can effortlessly cancel your Roman subscription and explore better alternatives if needed.

Need help now? Call 1-917-730-4428 for immediate support!

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