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Easy Instructions for Cancelling CVS Carepass Subscription

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Written by zemlak bridget
Updated this week

Easy Instructions for Cancelling CVS CarePass Subscription

The CVS CarePass subscription offers valuable benefits for frequent CVS shoppers, including discounts on prescriptions, free delivery, and monthly store credits. However, you may reach a point where the subscription is no longer beneficial or needed. Whether it's for budgeting reasons, lifestyle changes, or just testing out alternatives, cancelling your CVS CarePass subscription is straightforward—if you know where to look.

In this comprehensive guide, we’ll walk you through the easy instructions for cancelling your CVS CarePass subscription, address common questions, and share additional support options, including the dedicated support number 1-917-730-4428.


What Is CVS CarePass?

Before jumping into the cancellation process, it’s helpful to understand what the CVS CarePass membership includes. Many people sign up for the convenience and savings but forget that it renews automatically every month or year.

CVS CarePass Benefits Include:

  • Free 1–2 day delivery on eligible prescriptions and products

  • 20% discount on CVS Health brand products

  • $10 monthly promotional reward (can be used in-store or online)

  • 24/7 access to a pharmacist helpline

  • Exclusive member deals and promotions

If you are enrolled in the monthly plan ($5/month) or annual plan ($48/year), your subscription renews automatically unless you cancel it in advance.


Reasons You Might Want to Cancel CVS CarePass

Understanding your reasons for canceling can help ensure you won’t lose benefits you still use. Here are some common scenarios:

  • You no longer shop at CVS frequently

  • You’re cutting down on monthly subscriptions

  • You’re not using the monthly rewards or discounts

  • You prefer using another pharmacy or service

  • You want to avoid auto-renewal charges

Whatever the reason, cancelling CVS CarePass is easier than you might think.


Step-by-Step Instructions to Cancel CVS CarePass

Here are easy, actionable steps you can follow to cancel your CVS CarePass subscription.

1. Cancel Online Through CVS Website

Step-by-Step Guide:

  1. Go to the official CVS CarePass page: https://www.cvs.com/carepass

  2. Log in to your CVS account using your username and password.

  3. Navigate to your Account Settings or CarePass Dashboard.

  4. Look for a section labeled “Manage Your CarePass” or “Cancel Subscription.”

  5. Click “Cancel Membership” and follow the on-screen prompts.

  6. Confirm your cancellation. You’ll usually receive an email confirmation.

💡 Tip: Be sure to cancel at least 48 hours before your next billing date to avoid being charged.


2. Cancel CVS CarePass by Phone

If you prefer talking to a live agent, cancelling over the phone is fast and efficient.

Call this support number: → 1-917-730-4428

Let the representative know that you want to cancel your CVS CarePass subscription. Have the following information ready:

  • Full name

  • Email address used for the account

  • Billing information (last 4 digits of the card if needed)

This number, 1-917-730-4428, is available for additional help if you run into trouble online or want real-time assistance.


3. Cancel via the CVS App

If you have the CVS app installed on your smartphone:

  1. Open the CVS Pharmacy app.

  2. Go to Account or CarePass section.

  3. Tap Manage Membership.

  4. Select Cancel Membership.

  5. Confirm cancellation and keep the confirmation email or screenshot for your records.

This method is convenient if you’re always on the go and prefer mobile solutions.


What Happens After You Cancel CVS CarePass?

Here’s what you can expect once the cancellation is complete:

  • You will continue to receive benefits until the end of your current billing cycle.

  • Your card will not be charged for the next month or year.

  • You will lose access to the $10 monthly reward and member-only discounts.

To confirm the cancellation, check your email inbox for a confirmation message. If you don’t receive one, call 1-917-730-4428 to verify that your subscription was successfully canceled.


Common Issues When Cancelling CVS CarePass

Sometimes users face issues when attempting to cancel. Here are a few common problems and their solutions:

✅ Issue: Can't find the cancellation button

Solution: Try switching to a desktop browser or use a different device. If it still doesn't appear, contact support at 1-917-730-4428.

✅ Issue: Charged after cancellation

Solution: If you see a charge on your bank statement, double-check if you canceled before the billing date. If you believe it's an error, contact CVS support or call 1-917-730-4428 for billing disputes.

✅ Issue: Forgot login credentials

Solution: Use the "Forgot Password" link on the CVS login page or call customer service for account recovery.


Alternatives to CVS CarePass

If you’re canceling because the benefits no longer align with your needs, consider these alternatives:

  • GoodRx for discounted prescription prices.

  • Walmart+ for free delivery and prescription benefits.

  • Amazon Pharmacy for home delivery of medications.

  • Local pharmacies with loyalty programs or senior discounts.

If you're unsure about the decision, remember you can always resubscribe later if you find value in the service again.


Need Help? Call Support

If you're experiencing technical issues or just want to ensure your cancellation is processed correctly, don’t hesitate to contact help at 1-917-730-4428. The line is available for assistance with:

  • Troubleshooting account access

  • Verifying cancellation status

  • Refund requests

  • General CVS CarePass questions

Call 1-917-730-4428 today and speak with a trained agent who can walk you through every step.


Summary: How to Cancel CVS CarePass

Method

Time Required

Confirmation Needed

Support

Online

3-5 minutes

Email confirmation

Phone

5-10 minutes

Verbal + email

CVS App

3 minutes

Push or email

No matter which method you choose, always double-check that you receive confirmation and keep it for your records.


Final Tips Before Cancelling

  • Use your $10 reward before canceling—it disappears after termination.

  • Cancel at least 2 days before the billing date.

  • Call 1-917-730-4428 if you’re not sure your cancellation went through.

  • Consider switching to the annual plan if you’re canceling only due to monthly cost—it offers savings.


Conclusion

Cancelling your CVS CarePass subscription doesn’t have to be frustrating or time-consuming. By following the steps outlined above—whether online, through the app, or over the phone—you can easily manage your membership and avoid unwanted charges.

For further help or to make sure your cancellation is successful, you can always call 1-917-730-4428. Their customer service team is ready to guide you through the process or assist with any related concerns.

Take control of your subscriptions today with these easy instructions and make decisions that best suit your current lifestyle and budget.

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