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How to Cancel Moo Moo Car Wash Membership

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Written by zemlak bridget
Updated this week

How to Cancel Your Moo Moo Car Wash Membership: A Comprehensive Guide

Canceling a Moo Moo Car Wash membership can be straightforward if you follow the correct steps. Whether you signed up online, through the Google Play Store, or via another method, this guide provides detailed instructions to help you terminate your membership efficiently. Below, we outline multiple cancellation methods, important policies, and tips to avoid unexpected charges.

1. Overview of Moo Moo Car Wash Membership

Moo Moo Car Wash offers an Unlimited Wash Club, a subscription-based service that allows members to wash their vehicles as often as they want for a fixed monthly fee (typically between $20–$40). The membership auto-renews every 30 days, and cancellation must be requested at least 24 hours before the next billing cycle to avoid additional charges 78.

Key features of the membership:

  • No long-term contracts (cancel anytime).

  • Express VIP lanes for faster service.

  • Complimentary vacuum services at all locations.

  • Eco-friendly wash technology (Premium EnviroSoft).

However, if you no longer need the service, here’s how to cancel.

2. How to Cancel Moo Moo Car Wash Membership

Method 1: Cancel Online via the Moo Moo Website

If you originally signed up through Moo Moo’s website, follow these steps:

  1. Log in to your Moo Moo Car Wash account on their official website.

  2. Navigate to "Update Customer Contact Details" or "Membership Management."

  3. Select "Edit Billing" → "Edit Credit Card."

  4. Choose "Cancel Subscription" and confirm.

  5. Check your email for a cancellation confirmation.

Note: Ensure you cancel at least 24 hours before the next billing date to prevent unwanted charges 715.

Method 2: Cancel via Email

You can also send a cancellation request to Moo Moo’s customer support:

  1. Compose an email to info@moomoocarwash.com.

  2. Include the following details:

    • Full name

    • Phone number linked to the account

    • Vehicle license plate or RFID tag number

    • Billing address

  3. Clearly state your request to cancel the membership.

  4. Await a confirmation email (may take 1–3 business days).

Tip: Keep a copy of the email for your records in case of billing disputes 78.

Method 3: Cancel by Phone

For immediate assistance, call Moo Moo’s customer service:

  • Phone: +1-917-730-4428 (or +1-855-280-9274 as an alternative) 78.

  • Hours: Monday–Friday, 9 AM–5 PM EST.

What to expect during the call:

  • The representative will verify your account details (name, address, payment method).

  • Request a cancellation confirmation number or email.

  • If they offer retention deals (e.g., discounts), politely decline if you’re sure about canceling.

Method 4: Cancel via Google Play or Apple App Store

If you subscribed through Google Play or Apple’s App Store, follow these steps:

For Google Play Subscriptions:

  1. Open the Google Play Store app.

  2. Tap Menu → Subscriptions.

  3. Select Moo Moo Car Wash.

  4. Tap "Cancel Subscription" and confirm 68.

For Apple Subscriptions:

  1. Open Settings → [Your Name] → Subscriptions.

  2. Find Moo Moo Car Wash.

  3. Tap "Cancel Subscription" 816.

Note: Canceling via app stores does not provide refunds for unused portions of the billing cycle.

Method 5: Cancel in Person

If you prefer face-to-face assistance:

  • Visit a Moo Moo Car Wash location.

  • Speak with a manager or customer service representative.

  • Provide your membership details and request cancellation.

Tip: Bring your license plate number and payment confirmation for faster processing.

3. Important Cancellation Policies

Before canceling, be aware of Moo Moo’s policies:

  • No refunds for unused washes or mid-cycle cancellations 78.

  • 24-hour notice required to avoid the next charge 715.

  • Membership benefits end immediately upon cancellation (no rollover washes) 7.

  • Auto-renewal resumes if you resubscribe—double-check before re-enrolling.

4. What to Do If You’re Still Charged After Canceling

If Moo Moo continues billing you after cancellation:

  1. Contact customer service (+1-917-730-4428) with proof of cancellation (email, reference number).

  2. Dispute the charge with your bank or credit card company if unresolved.

  3. Use a service like Unsubby or Chargeback to automate cancellation requests 815.

5. Alternatives to Cancellation

If you’re unsure about canceling permanently, consider:

  • Downgrading to a cheaper plan (if available).

  • Pausing membership (though Moo Moo does not officially offer this—you must cancel and resubscribe later) 8.

Final Thoughts

Canceling a Moo Moo Car Wash membership is simple if done correctly. The fastest methods are online cancellation, phone call, or app store cancellation. Always keep records of your request and monitor your bank statements post-cancellation.

For further assistance, contact:

By following these steps, you can avoid unnecessary charges and smoothly end your membership.

Need help with other subscriptions? Check out services like Chargeback or Unsubby for automated cancellation assistance 815.

This guide ensures you have all the necessary information to cancel your Moo Moo Car Wash membership efficiently. If you encounter issues, persistence and proper documentation are key to resolving them.

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