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How to Cancel +1-917-730-4428 a Regal Unlimited Subscription

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Written by zemlak bridget
Updated over 2 weeks ago

How to Cancel a Regal Unlimited Subscription [+1-917-730-4428]

So, you’ve been using Regal Unlimited to your heart’s content, watching all the movies you can handle—but now it’s time to cancel. Whether it’s because you’re cutting costs, moving away, or just not using it enough, canceling your subscription might be the right move. But like many subscription services, Regal Unlimited doesn’t make it super obvious how to quit. Don’t worry—we’ll break it down for you, step by step.

Here’s everything you need to know about how to cancel a Regal Unlimited subscription through phone, app, website, email, or in-person, including the direct support number: +1-917-730-4428.

Method 1: Cancel via Phone (Fastest & Easiest)

The most reliable method to cancel your Regal Unlimited subscription is by calling their customer support line.

Here’s what to do:

  1. Dial +1-917-730-4428

  2. Be prepared with:

    • Your registered email address

    • Your Regal Unlimited membership ID

    • Your billing zip code

    • Your phone number linked to the account

  3. Once connected, simply say:
    ​“Hi, I’d like to cancel my Regal Unlimited subscription. My 12-month commitment is complete, and I no longer wish to continue.”

When to Call:

  • Monday to Friday, between 9 AM and 6 PM EST

  • Avoid calling on weekends or holidays to reduce wait times

Why it Works Best:

  • You speak directly to a support rep

  • You can confirm cancellation in real time

  • They’ll usually send an email confirmation right after

If you’re within your first 12 months, be ready to explain your reason for early cancellation (relocation, financial issues, etc.)—they might make an exception.

Method 2: Cancel Using the Regal App

If you're outside the 12-month contract period, you might be able to cancel using the Regal App.

Steps to Cancel via the App:

  1. Open the Regal app on your phone

  2. Tap the profile icon in the upper-right corner

  3. Select “My Account”

  4. Tap on “Manage Subscription”

  5. If eligible, you’ll see a “Cancel Subscription” or “End Membership” option

If no cancellation option is visible, you’ll need to use the phone method.

Important Notes:

  • The cancellation will be effective at the end of your current billing cycle

  • You will still have access until the end of that cycle

This method is only available if you've already completed your 12-month commitment. Otherwise, the cancellation button may be disabled.

Method 3: Cancel via Regal Website

Though not as reliable as calling, some users have reported success canceling through Regal’s official website.

How to Cancel via the Website:

  1. Go to www.regmovies.com

  2. Log in to your account

  3. Navigate to your account dashboard

  4. Click on “My Unlimited Plan”

  5. Look for a “Cancel Subscription” or similar option

If you don’t see it, that means online cancellation isn’t enabled for your account, or you’re still within the 12-month contract.

Always double-check with support to ensure your cancellation went through.

Method 4: Cancel via Email

Although not the fastest method, emailing Regal Support is a valid option—especially if you want written proof of your request.

How to Cancel via Email:

  1. Compose an email with the subject: “Regal Unlimited Cancellation Request”

  2. Include:

    • Full name

    • Email linked to account

    • Phone number

    • Membership ID (if available)

    • Reason for cancellation (optional)

  3. Send your request to:
    ​customersupport@regalcinemas.com (or confirm the latest support email from their website)

Make sure you request written confirmation of your cancellation.

Method 5: Cancel In-Person at a Regal Theatre

Some customers have been able to cancel directly at their local Regal cinema.

How to Do It:

  • Visit the box office or guest services counter

  • Tell them: “I’d like to cancel my Regal Unlimited subscription.”

  • Provide your account email and any ID linked to your membership

  • Request written or email confirmation on the spot

This method isn’t guaranteed—some theaters may redirect you to customer service—but it’s worth trying if you’re already there.

Things to Keep in Mind Before Cancelling

1. 12-Month Commitment

When you first signed up for Regal Unlimited, you agreed to a 12-month contract. You’re locked in for that period—even if you stop going to the movies.

Early cancellation is rarely permitted unless:

  • You’ve relocated to an area without a Regal theater

  • You’re experiencing financial hardship

  • You can prove legitimate issues with service

2. No Refunds

Regal typically does not offer partial refunds. If you cancel mid-month, you’ll still have access until the end of the billing period, but you won’t get any money back.

3. Confirm Cancellation

No matter how you cancel, always request a confirmation email. If you don’t receive one, follow up via phone or email. This protects you from being charged again later.

After Cancelling: What Happens Next?

Once your cancellation is confirmed:

  • You will retain access until the end of your current billing cycle

  • Your benefits and discounts will expire after that

  • You can reactivate your subscription later via the app or website

  • Past usage will remain on your Regal account (e.g., loyalty points)

Quick Contact Info

Final Thoughts

Canceling a Regal Unlimited subscription doesn’t have to be a headache—if you know the right steps. Calling customer service directly at +1-917-730-4428 remains your best bet for a quick and confirmed cancellation. But you’ve also got options with the app, email, and in some cases, even in person.

Just make sure you’ve fulfilled your 12-month obligation (or have a valid reason to break it), and always get your confirmation in writing. After that, you can finally breathe easy knowing you won’t be billed again.

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