Step-by-Step Guide: How Do I Cancel My Regal Unlimited Subscription? (+1-917-730-4428)
Regal Unlimited is a movie subscription service offered by Regal Cinemas that allows you to watch as many movies as you like for a monthly fee. While it’s a great option for movie lovers, your entertainment needs might change, prompting you to cancel your subscription.
Whether you're trying to reduce expenses or no longer visit the theater frequently, canceling your Regal Unlimited subscription can be done through a few methods. This guide walks you step-by-step through each cancellation method and offers tips for a smooth experience.
If you’re in a hurry, you can call +1-917-730-4428 for quick assistance. For a detailed walkthrough, keep reading.
Step-by-Step: Canceling Regal Unlimited Subscription
Method 1: Cancel via the Regal App
The Regal app is the most direct and recommended way to cancel your Regal Unlimited subscription.
Step 1: Open the Regal App
Ensure you're logged into the account associated with your subscription. If not, sign in using your email and password.
Step 2: Navigate to “Unlimited” Section
Once in the app:
Tap the "Unlimited" tab at the bottom of the screen.
You'll see your current plan details, billing info, and renewal date.
Step 3: Tap on “Manage Subscription”
Click “Manage Subscription” or “Cancel Subscription”, typically found toward the bottom of the screen under your plan info.
Step 4: Follow the Cancellation Prompts
You’ll be prompted to confirm your decision.
Regal may ask why you are canceling.
Once confirmed, your plan will remain active until the end of your current billing cycle.
Step 5: Save Confirmation
Always take a screenshot or save the cancellation confirmation email for your records.
Method 2: Cancel via Customer Support Call
If you prefer speaking to someone or if you experience technical issues, you can call +1-917-730-4428 for assistance.
Step 1: Prepare Your Account Info
Before calling, have the following ready:
Full name on the account
Email address used with Regal Unlimited
Phone number linked to the account
Last 4 digits of your payment method (for verification)
Step 2: Call Customer Service
Dial +1-917-730-4428 and wait for a representative. Call during business hours (usually 9 a.m. to 5 p.m. ET on weekdays) for quicker assistance.
Step 3: Request to Cancel
Tell the representative you want to cancel your Regal Unlimited subscription. They may attempt to offer a retention deal or ask for feedback. Stay firm if your decision is final.
Step 4: Get Confirmation
Ask for a cancellation confirmation email or note the reference number for the cancellation.
Method 3: Cancel via Email
If calling isn’t convenient, you can cancel by emailing Regal’s customer support.
Step 1: Write a Cancellation Email
Send an email to customersupport@regalcinemas.com with the subject line: “Cancel My Regal Unlimited Subscription”.
Include:
Full name
Email address on your Regal account
Phone number
Request to cancel
Today’s date
Example Email:
vbnetCopyEditSubject: Cancel My Regal Unlimited Subscription Dear Regal Support, I would like to cancel my Regal Unlimited subscription effective immediately. Please find my details below: Name: John Doe Email: johndoe@email.com Phone: (123) 456-7890 Please confirm the cancellation and let me know if any further steps are required. Thank you, John Doe
Step 2: Wait for a Response
Responses usually take 24–48 hours. Be sure to check your spam folder if you don’t see a reply.
Method 4: Cancel via Regal Website
Though Regal primarily promotes its mobile app, some users can manage their subscriptions via the website.
Step 1: Visit www.regmovies.com
Log into your account using your email and password.
Step 2: Go to Account Settings
Click on your profile icon > “Account” > “Unlimited Subscription”.
Step 3: Select Cancel
If available, select “Cancel Subscription” and follow the prompts. If not, you may be redirected to cancel through the app or to call support.
Important Notes Before Cancelling
1. 12-Month Commitment
If you’re still within your 12-month commitment period, you may not be able to cancel early unless special circumstances apply. Check your terms in the app or website.
2. Billing Cycle
Your subscription remains active until the end of your current billing cycle. You will not receive a refund for unused days.
3. Download Tickets Before Canceling
If you’ve pre-booked any showings, download the tickets or screenshot them before canceling to avoid losing access.
Final Tips
Call +1-917-730-4428 if you face issues with the app or email cancellation.
Always request confirmation in writing, whether by email or in-app notification.
Consider canceling at least 2–3 days before your next billing date to avoid unwanted charges.
Conclusion
Canceling your Regal Unlimited subscription is straightforward if you follow the right steps. Whether through the app, by calling +1-917-730-4428, emailing customer service, or using the website, the process can be completed in a few minutes.
While the subscription offers great value for frequent moviegoers, it's understandable if it no longer fits your lifestyle or budget. Just make sure to cancel before the next billing date and always keep proof of cancellation for your records.
If you're unsure which method to use, calling +1-917-730-4428 remains the most direct and personal way to ensure your cancellation is processed smoothly.