How to Cancel Your Hungryroot Membership
Hungryroot is a meal delivery and grocery service that provides personalized, healthy meal kits and groceries based on your dietary preferences. If you decide to cancel your membership—whether due to budget constraints, dietary changes, or other reasons—this guide will walk you through the process using multiple methods, including the customer service number +1-917-730-4428. Follow these steps to ensure a smooth cancellation and avoid unwanted charges.
Before You Begin
Understand Membership Terms: Hungryroot operates on a weekly subscription model with automatic billing. You can cancel anytime, but you must do so before the weekly cutoff (7 PM ET / 4 PM PT on Monday or Thursday, depending on your delivery schedule) to avoid charges for the next delivery. Check your account or confirmation emails for your specific cutoff date.
Gather Account Information: Have your full name, email address, phone number, and account details (e.g., order number or last four digits of your payment method) ready to verify your identity.
Timing: Submit your cancellation request at least 5–7 days before your next billing or delivery to prevent additional charges.
Check Wallet Balance: If you have funds in your Hungryroot wallet, you may lose them upon cancellation. Consider using the balance for a final order or contact support to inquire about refunds, though refunds for wallet funds are not guaranteed.
Document Everything: Save confirmation emails, reference numbers, or screenshots of chats, and note the date, time, and representative’s name for phone calls.
Pause Option: If you’re unsure about permanent cancellation, you can pause deliveries for 4, 6, or 8 weeks instead.
Cancellation Methods
Method 1: Cancel by Phone
Calling Hungryroot’s customer service is one of the most direct ways to cancel, though the number +1-917-730-4428 may not be the official contact (see note below). The official number listed by Hungryroot is +1-855-222-5704.
Call Customer Service:
Dial +1-855-222-5704 during business hours (typically Monday–Friday, 9 AM–5 PM ET, but confirm hours at support.hungryroot.com). Alternatively, try +1-917-730-4428, though its validity is unconfirmed in official sources.
Be prepared for potential wait times, especially during peak hours.
Provide Account Details:
Clearly state, “I want to cancel my Hungryroot membership.”
Provide your full name, email, phone number, and any requested account details to verify your identity.
Request Confirmation:
Ask for a confirmation email or reference number to document the cancellation.
Note the representative’s name, date, and time of the call.
Check for Scheduled Deliveries:
Confirm no pending deliveries or charges are scheduled. Request to skip or cancel any upcoming orders.
Verify Cancellation:
Check your email for a confirmation within 24–48 hours.
Monitor your bank or credit card statements for 1–2 billing cycles to ensure no further charges.
Follow Up if Needed:
If you don’t receive confirmation or see unexpected charges, call +1-855-222-5704 or email support@hungryroot.com with your documentation.
Note: The number +1-917-730-4428 appears in some online sources but is not listed on Hungryroot’s official website. Use the official number +1-855-222-5704 for guaranteed contact. If you encounter issues with +1-917-730-4428, switch to the official number or another method.
Method 2: Cancel Online via Website
Hungryroot allows cancellation through their website, which is convenient for digital users.
Visit the Hungryroot Website:
Go to www.hungryroot.com and log in with your email and password.
If you’ve forgotten your password, use the reset link at https://support.hungryroot.com/hc/en-us/articles/360012592233-I-forgot-my-password.
Navigate to Account Settings:
Click your name or profile icon in the top-right corner.
Select “Account Settings” or “My Hungryroot.”
Access Subscription Management:
Find “Account Details” or “Manage Subscription.”
Click “Cancel Account” or “Cancel Subscription.”
Complete Cancellation Prompts:
Follow the on-screen prompts, which may include selecting a reason for cancellation and confirming multiple times (e.g., “Continue to Cancel”).
Be aware that Hungryroot may ask why you’re canceling or offer a pause option.
Confirm Cancellation:
Look for a confirmation email within minutes of submission. If not received, check your spam folder or contact support.
Verify Charges:
Monitor your bank statements for 1–2 billing cycles. If charges appear, contact +1-855-222-5704 or support@hungryroot.com with your confirmation details.
Note: You must cancel by 7 PM ET (4 PM PT) on Monday or Thursday before your next delivery to avoid charges. Check “My Hungryroot” for your deadline.
Method 3: Cancel via Mobile App
The Hungryroot mobile app offers a similar cancellation process to the website.
Open the App:
Launch the Hungryroot app on your smartphone or tablet.
Access Profile:
Tap the profile icon, usually in the top-right or bottom menu.
Go to Account Settings:
Select “Account Settings” or “Account Details.”
Cancel Subscription:
Tap “Cancel Account” or “Cancel Subscription.”
Follow the prompts, which may include selecting a cancellation reason and confirming multiple times.
Confirm Cancellation:
Expect a confirmation email within minutes. If not received, check your spam folder or contact support.
Verify Charges:
Check your bank statements for 1–2 billing cycles. If issues arise, email support@hungryroot.com or call +1-855-222-5704.
Note: If you can’t find the cancellation option, ensure you’re logged in correctly. Some users report issues with the app; if this occurs, try the website or contact support.
Method 4: Cancel via Live Chat
Hungryroot’s live chat feature allows real-time cancellation with a representative.
Visit the Support Page:
Go to www.hungryroot.com or support.hungryroot.com and locate the live chat icon (typically in the bottom-right corner).
Start the Chat:
Type “Cancel my subscription” to begin the process.
Provide your account details (email, name, phone number) when prompted.
Request Confirmation:
Ask for a confirmation email or reference number.
Save or screenshot the chat transcript.
Verify Cancellation:
Check your email for confirmation and monitor your bank statements.
If issues persist, call +1-855-222-5704 or email support@hungryroot.com.
Note: Live chat may be slower during high-traffic periods. Follow up if you don’t receive confirmation within 24–48 hours.
Method 5: Cancel via Email
Email cancellation is an option but slower than phone or online methods.
Compose the Email:
Send an email to support@hungryroot.com from your registered email address.
Subject Line: “Cancel My Subscription”
Body: Include your full name, email, phone number, and a clear statement like, “Please cancel my Hungryroot subscription effective immediately.”
Request Confirmation:
Ask for a confirmation email or reference number.
Send and Save:
Send the email and save a copy for your records.
Follow Up:
If no response within 24–48 hours, call +1-855-222-5704 or use live chat. Hungryroot may experience delays during high outreach periods.
Verify Charges:
Monitor your bank statements. If charged after cancellation, contact support with your documentation.
Note: Email is less ideal if your billing date is near due to potential delays.
Additional Tips and Considerations
First Delivery Cancellation: Canceling your first delivery may require contacting support directly (via +1-855-222-5704, live chat, or email) rather than using the website or app.
Refunds: Hungryroot typically does not refund processed or delivered orders, but you may request a refund for charges after cancellation or delivery issues. Contact +1-855-222-5704 or support@hungryroot.com with proof.
Wallet Balance: If you have funds in your Hungryroot wallet, use them before canceling or inquire about refund options, though refunds are not guaranteed.
Billing Disputes: If charged after cancellation, provide your confirmation details to support. If unresolved, dispute the charge with your bank.
Pause Instead of Cancel: If you might return, consider pausing for up to 8 weeks. Access this in “Account Settings” under “Pause Deliveries.”
Common Issues:
No Cancel Button: If the option is missing, it may be due to a pending first delivery or app issues. Contact support or try the website.
Continued Deliveries: Some users report deliveries after cancellation. Immediately contact support and consider blocking charges with your bank.
Login Issues: Reset your password via the support page if you can’t access your account.
Happiness Guarantee: Hungryroot offers refunds or credits for unsatisfactory first deliveries. Contact support to discuss.
Legal Concerns: Some users have raised concerns about billing practices, including a class action lawsuit in California regarding automatic renewals. Cancel promptly and document all interactions to avoid issues.
Conclusion
Canceling your Hungryroot membership is manageable through the website, mobile app, live chat, email, or phone (+1-855-222-5704). The number +1-917-730-4428 is not officially listed and may not be reliable. Act before the Monday or Thursday cutoff (7 PM ET / 4 PM PT) to avoid charges, and always request confirmation. Monitor your bank statements and retain documentation to resolve any disputes. For assistance, visit support.hungryroot.com or contact +1-855-222-5704 or support@hungryroot.com. If you’re considering alternatives, services like Green Chef or Thrive Market may suit your needs.