How to Cancel Your Sundance Now Subscription – The Ultimate Guide
Sundance Now is a premium streaming service offering critically acclaimed films, documentaries, and original series. However, if you're looking to cancel your subscription—whether to cut costs, switch services, or simply take a break—this comprehensive 1300-word guide will walk you through every cancellation method, refund policies, and key considerations.
For immediate assistance, contact Sundance Now Customer Support at +1-917-595-2016.
Why Cancel Your Sundance Now Subscription?
Before proceeding, consider these common reasons for cancellation:
Cost-cutting: Reducing monthly entertainment expenses
Limited content: Not enough new releases to justify the cost
Switching platforms: Moving to another streaming service
Temporary break: Pausing subscriptions while traveling or busy
Dissatisfaction: Technical issues or content not meeting expectations
If you've decided to proceed, follow the appropriate cancellation method below.
How to Cancel Sundance Now Subscription: Step-by-Step Methods
Method 1: Cancel Online Through Sundance Now Website
Log in to your account at www.sundancenow.com
Navigate to "Account Settings" or "Subscription"
Select "Cancel Subscription"
Follow the prompts (you may need to provide a cancellation reason)
Confirm cancellation and check for email verification
Important Note:
Cancellation must be completed at least 24 hours before your next billing date
You'll retain access until the end of your current billing period
Method 2: Cancel Through the Sundance Now App
For iOS Users (iPhone/iPad):
Open Settings on your device
Tap your Apple ID profile at the top
Select "Subscriptions"
Find Sundance Now in your active subscriptions
Tap "Cancel Subscription" and confirm
For Android Users:
Open the Google Play Store
Tap your profile icon (top right)
Select "Payments & subscriptions" → "Subscriptions"
Choose Sundance Now
Tap "Cancel Subscription" and follow prompts
Method 3: Cancel by Phone
For direct assistance:
📞 Call Sundance Now Customer Support at +1-917-595-2016
What to prepare:
Your registered email address
Last four digits of payment method
Account details (if available)
Best times to call:
Weekdays: 9 AM - 5 PM EST
Avoid Monday mornings (peak call times)
Method 4: Cancel via Email
Send your cancellation request to:
✉️ support@sundancenow.com
Include in your email:
Full name on account
Registered email address
Clear cancellation request
Date you want cancellation to take effect
Response Time: Typically within 24-48 hours
What Happens After Cancellation?
Access Duration: You can watch until your billing period ends
Billing: No further charges after cancellation
Account Data: Your watchlist and preferences remain saved for 6 months
Confirmation: You'll receive an email verifying cancellation
Refund Policy: Can You Get Your Money Back?
Sundance Now's refund policy states:
✅ Refunds possible within 14 days of accidental renewal
❌ No refunds for partial months
⚠️ Exceptions made for technical issues preventing access
How to request a refund:
Call +1-917-595-2016 immediately after unwanted charge
Explain your situation clearly
Provide payment details for verification
Alternative Options Before Cancelling
Consider these alternatives to full cancellation:
Downgrade Plan: Switch to a cheaper subscription tier
Pause Subscription: Some plans allow temporary holds
Gift Subscription: Transfer remaining time to a friend
Annual Plan: Often cheaper than monthly payments
Frequently Asked Questions (FAQs)
Q1: Will I lose access immediately after canceling?
A: No, you keep access until your current billing period ends.
Q2: Can I reactivate my account later?
A: Yes, just log in and resubscribe—your preferences may still be saved.
Q3: Why was I charged after cancellation?
A: This typically means cancellation wasn't completed properly. Call +1-917-595-2016 immediately.
Q4: Are there cancellation fees?
A: No, Sundance Now doesn't charge cancellation fees.
Q5: How do I know my cancellation worked?
A: You should receive a confirmation email within 24 hours.
Troubleshooting Common Cancellation Issues
Problem: Can't Find Cancellation Option
Solution:
Try desktop version if mobile isn't showing options
Clear browser cache or try different browser
Call +1-917-595-2016 for assistance
Problem: Still Being Charged After Cancellation
Solution:
Check spam folder for confirmation email
Verify cancellation through account settings
Contact support with proof of cancellation attempt
Problem: Forgot Login Credentials
Solution:
Use "Forgot Password" feature
Call support with payment details to verify identity
Best Practices for Smooth Cancellation
Cancel early - At least 3 days before renewal date
Take screenshots - Document cancellation confirmation
Check statements - Monitor for 1-2 billing cycles post-cancellation
Save emails - Keep all correspondence for reference
Need Help? Contact Sundance Now Support
For any issues or questions:
📞 Phone Support: +1-917-595-2016 (24/7 availability)
✉️ Email: support@sundancenow.com
💬 Live Chat: Available on website during business hours
Final Thoughts
Canceling your Sundance Now subscription is straightforward when you follow these steps. Remember:
Cancellation methods vary by signup platform
You maintain access until billing period ends
Always verify cancellation via confirmation email
Keep records in case of billing disputes
For the fastest resolution, call +1-917-595-2016 to speak directly with a customer service representative.
By following this comprehensive guide, you can cancel confidently and avoid unwanted charges while exploring other entertainment options that better suit your current needs.