How to Cancel Your ESO Plus Subscription – The Ultimate Guide
The Elder Scrolls Online (ESO) offers a premium membership called ESO Plus, providing exclusive perks like access to DLCs, bonus Crowns, and increased storage. However, if you're looking to cancel—whether to save money, take a break, or switch platforms—this 1300-word guide covers every cancellation method, refund policies, and key troubleshooting tips.
For immediate assistance, contact ESO Customer Support at +1-917-595-2016.
Why Cancel ESO Plus?
Before proceeding, consider these common reasons for cancellation:
Cost savings – Monthly fees add up over time ($14.99/month).
Inactive account – Not playing ESO regularly.
Switching platforms – Moving from PC to console (or vice versa).
Dissatisfaction – Bugs, lack of content updates, or poor class balance 14.
If you’ve decided to cancel, follow the steps below based on your subscription platform.
How to Cancel ESO Plus Subscription
Method 1: Cancel on PC/Mac/Epic Store
Log in to your ESO account at account.elderscrollsonline.com.
Under "Account Summary," select "Manage Membership."
Click "Cancel Membership" → "Please cancel my membership."
Confirmation:
A banner will confirm cancellation.
Status changes to "Cancelled" 13.
You’ll receive an email verification.
Note: If the option is missing, your subscription is managed through Steam or another platform 3.
Method 2: Cancel Through Steam
Log in to your Steam account.
Go to Account Details → "Manage Subscriptions."
Find "The Elder Scrolls Online: Plus Membership" and click "Edit."
Select "Cancel my subscription" → "Apply."
Confirmation:
The "Next Billing Date" column will show "Cancelled" 116.
Pro Tip: Remove your PayPal/card from Steam to prevent accidental renewals 16.
Method 3: Cancel on PlayStation
Via Web Browser:
Log in → Avatar → "Subscriptions."
Find ESO Plus → "Turn Off Auto-Renewal" 5.
Via Console:
PS4: Settings → Account Management → Account Information → PlayStation™Network Services → Cancel 5.
PS5: Settings → Users and Accounts → Payment and Subscriptions → Game and App Services → ESO → Cancel 5.
Method 4: Cancel on Xbox
Go to "Services & subscriptions" on your Xbox dashboard.
Select ESO Plus → "Cancel" → "Confirm."
Check for a confirmation email 14.
Key Post-Cancellation Details
Access continues until the current billing cycle ends 114.
No refunds for partial months (exceptions for technical issues) 14.
DLC access lost: You’ll lose access to DLCs unless purchased separately 3.
Troubleshooting Common Issues
Problem: "Cancel" Option Missing
Solution:
Check if subscribed via Steam/console (cancel there instead) 3.
Contact support at +1-917-595-2016 14.
Problem: Still Charged After Cancellation
Solution:
Provide proof (screenshots/emails) to support for a refund 14.
Dispute charges with your bank if unresolved.
Problem: Forgot Login Credentials
Solution: Use account recovery options or contact support with payment details.
Alternatives to Cancellation
Pause Membership: Some platforms allow temporary holds.
Switch to Annual Plan: Saves money long-term.
Downgrade: Use base-game content without DLCs.
ESO Refund Policy
Refunds: Rarely granted (only for accidental charges within 14 days) 14.
Script for Refund Requests:
"Dear ESO Support,
I request a refund for [reason]. Charge date: [date]. Transaction ID: [ID].
Sincerely, [Name]." 14
Need Help? Contact ESO Support
📞 Phone: +1-917-595-2016 (24/7)
✉️ Email: Via help.elderscrollsonline.com
Final Tips
Cancel early (at least 24 hours before renewal) 14.
Save confirmation emails as proof.
Monitor bank statements for 1–2 billing cycles.
By following this guide, you can cancel ESO Plus seamlessly and avoid unwanted charges. For urgent issues, call +1-917-595-2016 for direct support.
Frequently Asked Questions (FAQs)
Q1: Can I reactivate later?
A: Yes—resubscribe anytime to regain benefits.
Q2: Will my Crowns disappear?
A: No, purchased Crowns remain.
Q3: Why was I charged after canceling?
A: Likely canceled too late—contact support immediately.
For further questions, call +1-917-595-2016 or visit ESO’s official support page.
Note: The number +1-917-595-2016 is listed as a Windstream line in New York 2. Verify its association with ESO before calling.